topic Re: Smartwatch update failed and block in XPERIA archive https://community.sony.com.mk/t5/xperia-archive/smartwatch-update-failed-and-block/m-p/3032540#M234290 <HTML><HEAD></HEAD><BODY><P>You could try running it through SUS.</P><P><A class="loading" href="http://www.sonymobile.com/gb/tools/update-service/" title="http://www.sonymobile.com/gb/tools/update-service/" rel="nofollow noopener noreferrer">http://www.sonymobile.com/gb/tools/update-service/</A></P><P></P><P>If it can't get connection you could let it run out of battery then charge it and try again.</P></BODY></HTML> Wed, 16 Jan 2013 11:33:42 GMT Johan 2013-01-16T11:33:42Z Smartwatch update failed and block https://community.sony.com.mk/t5/xperia-archive/smartwatch-update-failed-and-block/m-p/3032539#M234289 <HTML><HEAD></HEAD><BODY><P>Hello</P><P>sorry for my bad written english. I've a smartwatch MN2 from 3 months, today <SPAN id="result_box" lang="en"><SPAN class="hps">during</SPAN> <SPAN class="hps">a firmware update</SPAN> <SPAN class="hps">by the appropriate</SPAN> <SPAN class="hps">utility Update Service vers. 2.12.15.18 </SPAN>, <SPAN class="hps">there is an</SPAN> <SPAN class="hps">unknown</SPAN> <SPAN class="hps">error</SPAN><SPAN>.</SPAN> <SPAN class="hps">From that moment</SPAN> <SPAN class="hps">the clock</SPAN> <SPAN class="hps">has stopped working</SPAN> <SPAN class="hps">and the only thing</SPAN> <SPAN class="hps">that appears on the</SPAN> <SPAN class="hps">screen are</SPAN> <SPAN class="hps">three white lines</SPAN> <SPAN class="hps">on a black screen </SPAN><SPAN class="hps">and</SPAN> <SPAN class="hps">can not be reset</SPAN> <SPAN class="hps">in any</SPAN> way, <SPAN class="hps">even</SPAN> <SPAN class="hps">holding down</SPAN> <SPAN class="hps">the power button</SPAN> <SPAN class="hps">15 seconds</SPAN>. <SPAN class="hps">I tried to</SPAN> <SPAN class="hps">hold</SPAN> <SPAN class="hps">1 minute</SPAN><SPAN>, plug it in</SPAN> <SPAN class="hps">via USB</SPAN> <SPAN class="hps">to the PC</SPAN><SPAN>, but nothing.</SPAN> The Update Service doesn't see the watch and it's not possible to reinstall the firmware. <SPAN class="hps">What can I do</SPAN>?Have you any suggest?</SPAN></P><P><SPAN id="result_box" lang="en"> <SPAN class="hps">thanks and regards</SPAN></SPAN></P><P><SPAN lang="en"><SPAN class="hps">Alex - Italy<BR /></SPAN></SPAN></P></BODY></HTML> Wed, 02 Jan 2013 21:32:15 GMT https://community.sony.com.mk/t5/xperia-archive/smartwatch-update-failed-and-block/m-p/3032539#M234289 domundo 2013-01-02T21:32:15Z Re: Smartwatch update failed and block https://community.sony.com.mk/t5/xperia-archive/smartwatch-update-failed-and-block/m-p/3032540#M234290 <HTML><HEAD></HEAD><BODY><P>You could try running it through SUS.</P><P><A class="loading" href="http://www.sonymobile.com/gb/tools/update-service/" title="http://www.sonymobile.com/gb/tools/update-service/" rel="nofollow noopener noreferrer">http://www.sonymobile.com/gb/tools/update-service/</A></P><P></P><P>If it can't get connection you could let it run out of battery then charge it and try again.</P></BODY></HTML> Wed, 16 Jan 2013 11:33:42 GMT https://community.sony.com.mk/t5/xperia-archive/smartwatch-update-failed-and-block/m-p/3032540#M234290 Johan 2013-01-16T11:33:42Z