topic Headphones bug in XPERIA archive

Headphones bug

Tautis — Wed, 02 Jan 2013 19:16:06 GMT

Hello,

I dont know whats happening with my sola, when someone calls me i cant hear them only if i turn on loudspeaker. First i thought that phones speaker is broken or something (speaker in front of phone, not an loudspeaker). First i tried to turn on and off the phone and that helped me for a 10minutes, after that same happened. Then i tried to reset factory settings and result was the same (nothing happened). After that i have reinstalled phone's software. And now speaker is working sometimes, but i noticed this thing - In xperia LIVEmanager i saw that headphones are plugged in, BUT ITS NOT! and thats why i cant hear people when someones calling. What should i do? go for phone servise( warranty) or this is only software problem?

Re: Headphones bug

EowynCarter1 — Wed, 02 Jan 2013 19:36:12 GMT

From what you describe, looks like a faulty contact. Sounds like hardware fault i'm afraid.

Re: Headphones bug

Tautis — Wed, 02 Jan 2013 19:40:54 GMT

maybe, sometimes when i unlock screen short message appears " The accessory's microphone and buttons are not available", and then livemanager shows that headphones are plugged in. Then i tried really to plug in headphones and after i plugged it out all seems ok till next time. And radio turn on and off helps to solve this problems i think, helped 2 times

Re: Headphones bug

Petter — Thu, 03 Jan 2013 13:38:14 GMT

Thanks for posting and welcome to the forum!

To try to sort this out, and maybe have your phone examined if needed, I'd recommend you to contact your local Sony Mobile support.

You can find contact info on the link below!

http://www.sonymobile.com/gb/support/contact-us/

Re: Headphones bug

viki — Sat, 05 Jan 2013 14:39:40 GMT

Omg.. I also experiencing these problems like "The accessory's microphone and buttons are not available" in my xperia Go..!!