topic auto restart in XPERIA archive

auto restart

presario83 — Thu, 28 Mar 2013 09:00:30 GMT

I'm using C6603 on 434 rom and found an issue is the phone would auto restart in standby peroid. When I wake up the phone, there is 'mobile data is disabled' on the notification area that means the OS has been restart ( correct me if I'm wrong), then I check the 'Up-time' in status, it is not the real standby time, any one also has this problem? Any clues? Thanks

Re: auto restart

Uliwooly — Thu, 28 Mar 2013 16:45:30 GMT

do you have stamina mode on? if you do that's the reason why the data its off

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Re: auto restart

presario83 — Thu, 28 Mar 2013 17:19:00 GMT

Thanks for reply. The stamina mode was off, no huge softwares installed just like whatsapp, no system level software, no firewall, no anti-virus, no security software..but still got randomly auto-restart, I mean sometimes when I wake up my phone I found the 'up-time' is re-counting. This is my second xperia Z so I never consider it as a hardware issue. Any more suggestions? Much appreciate.

Re: auto restart

Uliwooly — Thu, 28 Mar 2013 17:20:31 GMT

you could try to repair your phone with SUS or PCC and see if that does it

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

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Re: auto restart

presario83 — Thu, 28 Mar 2013 17:26:18 GMT

I did it in both US and flashtool to re-flash the ROM, the issue still occurred.

Re: auto restart

Uliwooly — Thu, 28 Mar 2013 17:28:26 GMT

that's quite odd, how about if you repair your phone or re-flash your phone > do not install any app, uninstall mcafee > do NOT restore any settings (using the backup & restore app) and check if the problem persist, if it doesnt then its an app acting up, if it does, you have to take it to a Sony repair center.

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Re: auto restart

presario83 — Thu, 28 Mar 2013 17:32:07 GMT

Yes now testing on a pure system with wifi connectivity, no settings restored, mcafee uninstalled. Added a google account for contacts sync. Thanks for your swift reply.:smileylaugh:

Re: auto restart

Uliwooly — Thu, 28 Mar 2013 17:36:53 GMT

let us know how it goes