https://community.sony.com.mk/t5/xperia-archive/problem-when-starting-xperia-sl/m-p/3025814#M228582 <HTML><HEAD></HEAD><BODY><P>Hai,friends i just bough my brand new sony xperia sl.and after a few days my phone off automatically and when i try to charge or on the phone it just stuck on the Sony logo screen.i just don't know what to do.any help guys ????please help me!!!!</P></BODY></HTML> Thu, 28 Feb 2013 09:37:38 GMT TKM 2013-02-28T09:37:38Z https://community.sony.com.mk/t5/xperia-archive/problem-when-starting-xperia-sl/m-p/3025814#M228582 <HTML><HEAD></HEAD><BODY><P>Hai,friends i just bough my brand new sony xperia sl.and after a few days my phone off automatically and when i try to charge or on the phone it just stuck on the Sony logo screen.i just don't know what to do.any help guys ????please help me!!!!</P></BODY></HTML> Thu, 28 Feb 2013 09:37:38 GMT https://community.sony.com.mk/t5/xperia-archive/problem-when-starting-xperia-sl/m-p/3025814#M228582 TKM 2013-02-28T09:37:38Z https://community.sony.com.mk/t5/xperia-archive/problem-when-starting-xperia-sl/m-p/3025815#M228583 <HTML><HEAD></HEAD><BODY><P>I would advise firstly trying to run an update/repair to rule of a possible software issue:</P><P></P><P><SPAN>1. Before you start you have to download the PC Companion software from </SPAN><A class="jive-link-external-small" href="http://www.sonymobile.com/gb/tools/pc-companion/" rel="nofollow noopener noreferrer">http://www.sonymobile.com/gb/tools/pc-companion/</A></P><P>and install it on your PC.</P><P>2. Once installed on your PC, double-click the PC Companion icon on your desktop to start the update.</P><P>Note! For some models you will be prompted to do a backup prior to the update and then restore.</P><P>3. Install and open PC Companion then select Support Zone.</P><P>4. Phone Software Update.</P><P>5. Start.</P><P>6. Repair Phone</P><P>7. Continue</P><P>8. Accept data removal</P><P>9. Next</P><P>10. Wait for prepare</P><P>11. Select Phone</P><P>12. Follow the connection steps</P><P></P><HR id="0" /><P><EM style="background-color: #ffffff; font-size: 12px; font-family: Helvetica;"> </EM></P><P style="font-family: inherit; color: #686868;"><EM style="font-family: inherit; font-size: 12px;"><SPAN style="font-family: Arial, sans-serif; color: blue; font-size: 10pt;">What are your thoughts about this forum?</SPAN><SPAN style="font-family: Arial, sans-serif; color: #2aabe4; font-size: 10pt;"><SPAN style="font-family: Helvetica !important; color: #000000; font-size: 13px;"> </SPAN><SPAN style="font-family: Helvetica !important; color: blue; font-size: 13px;">Let us know by doing this short <A href="http://surveys.opinion-8.com/SE/SF/en" rel="nofollow noopener noreferrer">survey.</A></SPAN></SPAN></EM></P><P></P></BODY></HTML> Thu, 28 Feb 2013 23:31:13 GMT https://community.sony.com.mk/t5/xperia-archive/problem-when-starting-xperia-sl/m-p/3025815#M228583 Sam 2013-02-28T23:31:13Z