topic Re: Disappointing Service Duration in XPERIA archive https://community.sony.com.mk/t5/xperia-archive/disappointing-service-duration/m-p/3024368#M227312 <HTML><HEAD></HEAD><BODY><P>I'm very sorry to hear that your service is taking so long and i'm sure your local Sony Xperia support have escalated this as feedback.</P><P></P><P>How service is handled might differ between regions. Here in Sweden we also replace the display.</P></BODY></HTML> Tue, 16 Apr 2013 15:19:11 GMT Rickard 2013-04-16T15:19:11Z Disappointing Service Duration https://community.sony.com.mk/t5/xperia-archive/disappointing-service-duration/m-p/3024367#M227311 <HTML><HEAD></HEAD><BODY><P>Hi folks,</P><P></P><P>I sent my Xperia S to Sony service center (SEMS Penang, Malaysia) at 18 March 2013, due to the infamous display yellow tint.</P><P>A month has since passed, and I'm surpised my phone is still not ready! <BR />The reason is that the part (front cover) is unavailable yet -- no estimated date could be given.</P><P></P><P>Then I wrote an email to Xperia Support to explain the situation, I've been told that the part should be ready by third week of April.</P><P>Wow this implies that they'll keep the phone for another 2 weeks, for a total of 6 weeks? </P><P></P><P>Sony could you do better in the future? </P><P>At this rate there'll be no way I'd recommend this brand to anyone.</P><P></P><P>Aren't we supposed to get a 1-1 replacement for the yellow tint defect in the first place?</P><P></P><P>Regards.</P></BODY></HTML> Thu, 11 Apr 2013 02:04:26 GMT https://community.sony.com.mk/t5/xperia-archive/disappointing-service-duration/m-p/3024367#M227311 cschair 2013-04-11T02:04:26Z Re: Disappointing Service Duration https://community.sony.com.mk/t5/xperia-archive/disappointing-service-duration/m-p/3024368#M227312 <HTML><HEAD></HEAD><BODY><P>I'm very sorry to hear that your service is taking so long and i'm sure your local Sony Xperia support have escalated this as feedback.</P><P></P><P>How service is handled might differ between regions. Here in Sweden we also replace the display.</P></BODY></HTML> Tue, 16 Apr 2013 15:19:11 GMT https://community.sony.com.mk/t5/xperia-archive/disappointing-service-duration/m-p/3024368#M227312 Rickard 2013-04-16T15:19:11Z