topic Re: Touch screen problem in XPERIA archive

Touch screen problem

MetalCrackHead — Mon, 29 Oct 2012 05:29:14 GMT

The bottom right side of the touch screen is really unresponsive and i have to really press in order for it to work... If the phone is put on charging it stops working altogether though the rest of the screen works perfectly.

Already tried reinstalling android didn't help.

Disappointed with Sony... The phone's been a mess since i bought it.

Re: Touch screen problem

markedino — Wed, 31 Oct 2012 03:31:28 GMT

i have the same issue mate and guess what my sola is only 2months old

Yeah, very disappointing

Re: Touch screen problem

Tilden — Wed, 31 Oct 2012 05:42:23 GMT

Same here! I had the phone for 2 weeks only. Took it to the service centre and the said they need to repair it (NOT REPLACING it like other big brands would do for such new units). Worse is that, they need a few weeks to order the parts! Extremely disappointed!

Re: Touch screen problem

Johan — Wed, 31 Oct 2012 08:45:13 GMT

I'm sorry to hear. I suggest that you contact your local support team to get your phone examined and fixed at any of our repair centers.

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

Re: Touch screen problem

hubertus — Wed, 31 Oct 2012 09:45:01 GMT

I see this behavior with the ICS update. The screen was working perfectly before that. (Actually it had those well-known unresponsive touch screen issues but those went away after resetting the settings)

So I believe it has something to do with the update

Re: Touch screen problem

Tilden — Wed, 31 Oct 2012 14:48:34 GMT

If it is due to the update, it will not affect a part of the screen. It should affect the whole screen.

Re: Touch screen problem

hubertus — Wed, 31 Oct 2012 21:05:01 GMT

Well it could be some invisible overlay that absorbs the touches. Who knows. I can just report what I observe

Re: Touch screen problem

MetalCrackHead — Thu, 01 Nov 2012 14:06:36 GMT

My Sola's two months old as well! It's already spent 2 weeks in the service centre for pcb replacement or something. Feels really weird to see Sony's build quality is so bad.

Also the speaker used for calling is of extremely low volume.

Re: Touch screen problem

Andromeda — Fri, 02 Nov 2012 10:32:22 GMT

I noticed two things after ics update. Sometimes the touch event is triggered long before touching the screen. And the touch event at the bottom is very inresponsive. I have to push hard on the screen when I want to push a key at the left and right bottom. Wasn't great before but get real worse after the update.

Is it possible to recalibrate the touch screen?

edit:

The false triggered touch event mostly happens in the middle of the screen, iirc. It seems to me that this is a kind of calibration issue.

Re: Touch screen problem

Andromeda — Thu, 08 Nov 2012 10:24:52 GMT

Had turnd glove mode off and now the real strange behaviours are gone. I guess I had a false glove detection.

Re: Touch screen problem

omgery — Thu, 13 Dec 2012 16:56:56 GMT

If a lot of people getting this problem after the ICS update, so it means its a firmware problem, right?

Then, we just have to push Sony for new firmware update, right?

Just want to please myself because I dont have any back up phones if I have to put this phone in Sony Repair Center.

Cheers!