topic Re: Strange problem with Xperia Active. in XPERIA archive

Strange problem with Xperia Active.

Hewlett33 — Thu, 25 Oct 2012 23:33:11 GMT

HI,

I've had this problem for a while now.

My contacts disappears, my messages disappears, my in/out calls disappears, my favourite contacts disappears. They all are just empty. After some times they are back and working just fine. When my contacts disappears, my list is just empty, and i get the opportunity to copy my contacts from my Google account, same procedure as when it was new. When things disappears/or just before, i get the message in the phones display "Process Android.Process.Acore has unfortunately stopped"

When i try to use my Sony Smart Watch phonebook, after some seconds they appear in the display, then the phones contact list is ok again.

Some days ago my 32Gb Micro SD memory card stopped working, and i got a new one. I totally reset my phone with the latest Android ver 4.0.4 (Build number 4.1.B.0.587) and mounted the new Memory card. My phone was faster then ever, and I thought the "disappearing" problem was gone. Just after one day the problem was back. Worse than ever. Earlier the problem occurred 1-3 times a month, but now it happend's 3-4 times a day.

I have reset the phone several times, tried to take the phone off and on again. Now with a brand new memory stick, the problem is still there. Now I dont now what to do.

Re: Strange problem with Xperia Active.

skela — Sun, 28 Oct 2012 21:26:43 GMT

Did you disable any preloaded apps? I did (plenty of them), and it turned out that the Infinite View (my translation from the localization) is needed for the contact database and possibly call log.

Have you tried enabling debugging on the phone and invoking adb logcat to find any errors? Some time aog, I noticed in that way that the fancier-looking calendar widget (the one that links to Infinite View) is leaking database cursor handles, making the calendar completely unavailable. The other widget has worked just fine. Maybe there is some similar problem related to contacts.

As far as I understand, swapping the SD card should not affect that many functions. The settings should be stored in the internal memory. I guess you should try a reset to the factory settings.

Re: Strange problem with Xperia Active.

Hewlett33 — Mon, 29 Oct 2012 22:17:46 GMT

Looks likes this is about the same problem as mine.

http://talk.sonymobile.com/message/311894#311894

Re: Strange problem with Xperia Active.

Hewlett33 — Thu, 08 Nov 2012 23:27:50 GMT

It looks like the problem only occurs when i use the Sony SmartWatch. When i turn of my SmartWatch the problem dissapears.

Re: Strange problem with Xperia Active.

dedekmraz — Thu, 20 Dec 2012 11:52:22 GMT

Did you find a solution for this problem (without turning your Smartwatch off)? Does it depend on any particular Smartwartch application (I currently suspect "Call handling", but didn't have enough time to test it)?