topic Re: Stuck during update in XPERIA archive

Stuck during update

Weird1 — Tue, 18 Dec 2012 13:55:39 GMT

Ok I get Xperia Ray I'm trying to update to 4.0.2.A.0.62 I'm using pc companion

I follow the Step 1 and 2 when it says uplug USB, Turn off phone, wait 5 secs, plug USB into PC, Plug USB into phone while holding volume button down.

I do that when home button lights up green and screen stays black. It does nothing else and I canit switch it on or anything while it doing that. My the pc companion says seraching then goes Phone Not Connected. I can use my phone fine if i unconnect and switch back on. It just wont go to Step 3 - Update.

*I dont have any other PC to use

*I dont have another USB cable or USB port

Re: Stuck during update

Nabeel — Tue, 18 Dec 2012 14:00:46 GMT

Use this to update your phone and see how it goes

SUS ( Sony Update Service) ... download and install it on pc and follow the on-screen instructions

http://www.sonymobile.com/global-en/tools/update-service/

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Re: Stuck during update

Weird1 — Tue, 18 Dec 2012 14:15:10 GMT

Trying that now, I'm the 3 steps and still only getting the green button and black screen nothing else.

Now i'm getting popups telling me to restart my computer, Should I do this?

Re: Stuck during update

Nabeel — Tue, 18 Dec 2012 14:21:30 GMT

LED would go green and screen would remain blank

So nothing to worry, just see the progress on PC ( sus )

If your mobile is connected and is in the process of updating then don't restart your PC

Re: Stuck during update

Weird1 — Tue, 18 Dec 2012 14:29:13 GMT

I restarted my computer and started the update thing again Yes it's finally at the updating stage.

I must off just needed to restarted PC to finish the installation

Re: Stuck during update

Weird1 — Tue, 18 Dec 2012 14:47:06 GMT

It said Installation failed.

Re: Stuck during update

Weird1 — Tue, 18 Dec 2012 15:27:06 GMT

I charged it more and started update again its Done it this time, completed successfully.

Re: Stuck during update

Nabeel — Fri, 21 Dec 2012 15:05:25 GMT

Great