https://community.sony.com.mk/t5/xperia-archive/phone-stopped-working-while-updating-software/m-p/3016861#M221421 <HTML><HEAD></HEAD><BODY><P>Sorry to hear of the issue you've had, I would suggest trying to run the phone through the Update Service program <SPAN style="color: black; font-size: 13.5pt;"><A href="http://mstexch02/exchweb/bin/redir.asp?URL=http://bit.ly/Jb00HG" target="_blank" rel="nofollow noopener noreferrer"><SPAN style="font-family: 'Arial','sans-serif'; color: #1155cc; font-size: 8.5pt;">http://bit.ly/Jb00HG</SPAN></A></SPAN>. If this does not work you would need to contact your local support team to arrange to have the phone examined.</P><P></P><P><STRONG style="color: #404040; font-size: 10pt; font-family: 'Arial','sans-serif';">What do you think about this forum?<EM> </EM>Let us know by doing this short</STRONG><SPAN style="color: black; font-size: 13.5pt;"><A href="http://mstexch02/exchweb/bin/redir.asp?URL=http://surveys.opinion-8.com/SE/SF/en" target="_blank" rel="nofollow noopener noreferrer"><STRONG><EM style="color: black; font-size: 10pt; font-family: 'Arial','sans-serif';"> </EM><SPAN style="font-family: 'Arial','sans-serif'; color: #2aabe4; font-size: 10pt;">survey&nbsp; </SPAN></STRONG></A></SPAN></P></BODY></HTML> Fri, 09 Nov 2012 17:02:58 GMT Aimee 2012-11-09T17:02:58Z https://community.sony.com.mk/t5/xperia-archive/phone-stopped-working-while-updating-software/m-p/3016860#M221420 <HTML><HEAD></HEAD><BODY><P>Hi there,</P><P></P><P>Hi updated software on my ericsson ark and the phone stopped working. when I start it shows a pic of the phone and a triangle with an exclamation mark. How can I fix this PLEASE <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" />&nbsp; ... I am really concerned... </P></BODY></HTML> Fri, 09 Nov 2012 15:47:17 GMT https://community.sony.com.mk/t5/xperia-archive/phone-stopped-working-while-updating-software/m-p/3016860#M221420 cozmag 2012-11-09T15:47:17Z https://community.sony.com.mk/t5/xperia-archive/phone-stopped-working-while-updating-software/m-p/3016861#M221421 <HTML><HEAD></HEAD><BODY><P>Sorry to hear of the issue you've had, I would suggest trying to run the phone through the Update Service program <SPAN style="color: black; font-size: 13.5pt;"><A href="http://mstexch02/exchweb/bin/redir.asp?URL=http://bit.ly/Jb00HG" target="_blank" rel="nofollow noopener noreferrer"><SPAN style="font-family: 'Arial','sans-serif'; color: #1155cc; font-size: 8.5pt;">http://bit.ly/Jb00HG</SPAN></A></SPAN>. If this does not work you would need to contact your local support team to arrange to have the phone examined.</P><P></P><P><STRONG style="color: #404040; font-size: 10pt; font-family: 'Arial','sans-serif';">What do you think about this forum?<EM> </EM>Let us know by doing this short</STRONG><SPAN style="color: black; font-size: 13.5pt;"><A href="http://mstexch02/exchweb/bin/redir.asp?URL=http://surveys.opinion-8.com/SE/SF/en" target="_blank" rel="nofollow noopener noreferrer"><STRONG><EM style="color: black; font-size: 10pt; font-family: 'Arial','sans-serif';"> </EM><SPAN style="font-family: 'Arial','sans-serif'; color: #2aabe4; font-size: 10pt;">survey&nbsp; </SPAN></STRONG></A></SPAN></P></BODY></HTML> Fri, 09 Nov 2012 17:02:58 GMT https://community.sony.com.mk/t5/xperia-archive/phone-stopped-working-while-updating-software/m-p/3016861#M221421 Aimee 2012-11-09T17:02:58Z https://community.sony.com.mk/t5/xperia-archive/phone-stopped-working-while-updating-software/m-p/3016862#M221422 <HTML><HEAD></HEAD><BODY><P>Many thanks Aimee,</P><P>Managed to fix this using the update function (repair) in Sony PC companion. Phone is working now but erased all data though. </P><P>Will never update the software through Sony PC Companion ever again... </P></BODY></HTML> Sat, 10 Nov 2012 10:37:38 GMT https://community.sony.com.mk/t5/xperia-archive/phone-stopped-working-while-updating-software/m-p/3016862#M221422 cozmag 2012-11-10T10:37:38Z