topic Re: not responding to touch in XPERIA archive

not responding to touch

jyothip — Fri, 23 Nov 2012 19:03:47 GMT

hi,

i am using Sony Live with walkman from the last 6 months .from last 2 days suddenly my phone stopped responding properly to the touch inputs. i have press hard to dial/type a message.even if i want to select a menu option i have to press hard otherwise it is not even taking the input.

Please let me know what should i do to fix this problem

thanks.

Re: not responding to touch

Johan — Tue, 27 Nov 2012 09:22:40 GMT

I suggest that you try to run a phone software reinstall using SUS.

http://www.sonymobile.com/gb/tools/update-service/

But if the problem still remains you should contact your local support team to have the phone examined and fixed at an repair center.

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

Re: not responding to touch

kevin — Fri, 30 Nov 2012 10:18:16 GMT

Hi,

I have the same problem.

When I address the issue i'll inform