topic Re: Charging problem - USB Disconnected error in XPERIA archive

Charging problem - USB Disconnected error

Thunderbird91 — Thu, 22 Nov 2012 07:09:01 GMT

Hi everyone,

I got a Sony XPeria P a few days back.Everything was going fine for the first few days until all of a sudden i started experiencing problems charging my phone.

I started receiving the following error message - "USB devices disabled error".On clicking it i get the following pop-up "Power consumption by connected devices is increased, therefore, all of them have been disabled. Please disconnect them and try reconnecting". I get this message even when i try charging it thorugh the plug point. At times the charging symbol appears at the top right side but the red LED light for charging does not come on meaning the phone is not actually being charged. Am clueless about what to do as i am currently in a location where there is no Sony service centres around.

Anyone else faced these kind of problems? Please help!!

Regards,

Thunderbird91

Re: Charging problem - USB Disconnected error

Sam — Fri, 23 Nov 2012 01:55:16 GMT

Are you using the original charger etc with the phone?

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Re: Charging problem - USB Disconnected error

Thunderbird91 — Fri, 23 Nov 2012 02:23:45 GMT

Yes, am using the original charger Sam.

I have tried the factory reset too. It did not help. I still keep getting the same error.

Re: Charging problem - USB Disconnected error

draco023 — Mon, 10 Dec 2012 16:28:42 GMT

Hey
Same thing happened to my phone today...How to get it sorted?

Re: Charging problem - USB Disconnected error

_alexdon_ — Tue, 11 Dec 2012 17:05:14 GMT

Try a software repair,it is the only option.It could be a faulty software that sees not existing problems.

Re: Charging problem - USB Disconnected error

Mammba — Mon, 17 Jun 2013 14:14:04 GMT

Try washing the charging port with lemon juice dipped cotton and let it dry for sometime wash both the port the phone one and the charger one ... I just faced the same problem I tried one of this old trick and it worked no more error and Its charging perfectly now..

Re: Charging problem - USB Disconnected error

youssef_anani — Sun, 11 Aug 2013 04:10:59 GMT

i'm having this problem now !! :S

could you managed to solve it ??

Re: Charging problem - USB Disconnected error

yash1090 — Mon, 16 Sep 2013 06:22:08 GMT

Same problem is happening with me.

When my phone is switched on it is not getting charged. But when i switch it off and again connect is to charger it starts to charge. I am using original sony charger and tried factory reset but still facing the same problem. Please help me out.

It's a request

Re: Charging problem - USB Disconnected error

yash1090 — Mon, 16 Sep 2013 06:23:04 GMT

How did u solve this problem ?

Re: Charging problem - USB Disconnected error

_alexdon_ — Mon, 16 Sep 2013 13:51:33 GMT

Look at mamba user's post.If you are willing,you can try it.

Re: Charging problem - USB Disconnected error

Sam — Tue, 17 Sep 2013 00:53:50 GMT

@yash1090 - are you charging through a PC or wall socket?

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Re: Charging problem - USB Disconnected error

Harsha — Tue, 17 Sep 2013 04:50:30 GMT

I also had the same problem. It doesn't recognized by PC at all. Neither in 'Volume down' mode nor 'Volume up' mode. I tried, software restore, hard reset and everything, more and more users are facing this issue.

My phone is under warranty but now I am in a different country. And sony doesn't give global warranty!

Re: Charging problem - USB Disconnected error

Harsha — Tue, 17 Sep 2013 04:53:21 GMT

Please refer to my post here.

Any over-the-air software update/reset? USB simply doesnt work

Re: Charging problem - USB Disconnected error

_alexdon_ — Tue, 17 Sep 2013 12:09:06 GMT

Are you on windows 8?You cannot repair over the air and the updates are rarely coming ota.

Re: Charging problem - USB Disconnected error

Harsha — Tue, 17 Sep 2013 17:36:25 GMT

i am on win7

Re: Charging problem - USB Disconnected error

_alexdon_ — Wed, 18 Sep 2013 12:54:28 GMT

There could be mutiple possibilities:hardware problem,driver incompatibility,charger.

Re: Charging problem - USB Disconnected error

Sam — Wed, 18 Sep 2013 23:27:09 GMT

When you connect the phone with it turned off whilst holding down the volume button, does it remain off and give you the solid green notification light?

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Re: Charging problem - USB Disconnected error

Harsha — Tue, 08 Oct 2013 02:22:06 GMT

It gives green light for 2 seconds then red light

Re: Charging problem - USB Disconnected error

Sam — Tue, 08 Oct 2013 02:28:09 GMT

Do you have a seconday USB cable you could test with?

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Re: Charging problem - USB Disconnected error

lavanya_davluri — Thu, 17 Oct 2013 09:37:41 GMT

im facing the same problem .. this is a hardware problem coz software fixes are not going to work for this. the usb rail inside the charging port is prone to getting bent.. coz duh!! its delicate.. if u go to the support centre to get it fixed. sorry bad luck the whole motherboard would need replacement, coz the usp port is embedded and not a free part that u can easily replace ot in a cheeper price . so the only thing that one can try after all the software updating is to physically fix the micro usb plate to a position that it contacts the cable n charges your phone, BUT BE CAREFUL ITS REALLY DELICATE!!!