topic Re: Power off problem in XPERIA archive

Re: Power off problem

makinhung — Tue, 20 Nov 2012 11:01:06 GMT

I have been using Xperia Ion LT28h for a month.

Recently whenever I try turning the phone off holding the Power key→Shutdown→Yes, the phone just turn off then on again (with the Xperia and Sony logo preceding). I have to try the second time to turn it off.

Why does that happen?

Re: Power off problem

Johan — Thu, 22 Nov 2012 11:45:32 GMT

That sounds really strange. Try this.

When phone is on press and hold both power key and volume up and keep them down until you feel three vibrations. Now wait a few seconds and power on again. Check if the same problem can be replicated when you try to power off as normal.

Re: Power off problem

mde0307 — Wed, 12 Dec 2012 15:22:01 GMT

yup its a big issue here is the power button, i have a Xperia IONbefore i read this i already doing pressin both keys the power and the volume. i was in traffic jam last time and the bus doesnt have a flug in for charger and just try to save my battery i turned off my phone, yeah and not doing the right thing instead of shutting off it always restarting my phone, and the new OS doesnt have a screen shot, happened? yup can you fixed the problem? its better the old OS...

Re: Power off problem

makinhung — Thu, 13 Dec 2012 00:24:30 GMT

Well I also knew it was just meant to reboot the phone.

It seems nothing can help but interestingly, this happens less frequently now, yet, persists...

Re: Power off problem

Nishant — Fri, 04 Jan 2013 08:07:06 GMT

Yes this happens to me all the tym i have to shutdown the phone 2 times......i think sony have to solve this problem

Re: Power off problem

abhi_jain — Sat, 05 Jan 2013 16:44:43 GMT

I'm also facing the same issue post 6.1.E.3.7 update... Sony please fix this issue along with camera focus issue.

Re: Power off problem

dyepnoodle — Mon, 07 Jan 2013 08:59:41 GMT

hey dumbass what you are saying is reboot/reset the device. that will not resolve the issue, what he wants is to turn the phone off and not REBOOT it again. your a sony dev and you are useless! haha. what you told him will not power down the phone dumbsh*t. and btw, lot of users are complaining about timescape issue and where are you to address their concern? hiding in your boss's ASS! haha. i posted a resolution to that issue maybe you and your DEVELOPER-ish may want to use that. it came from your product too. XPERIA AX. a simple solution and you and your team cant even provide.

that reboot issue when powering on is a KNOWN issue after the update on E.3.7 firmware. what u told the guy will not resolve his problem dickhead