topic Re: Xperia P HDMI Problem in XPERIA archive

Xperia P HDMI Problem

Vishal_D — Sun, 09 Dec 2012 13:34:17 GMT

I am Unable to Connect My Xperia P to my Sony Bravia TV . Upon connecting i see a blank screen and see the message

"Unsupported Signal Please Check Device Output"

I am Using the Sony Original IM820 HDMI Cable

I have tried both SUS and FUP to repair my phone several times but in vain

I am running the firmware 6.1.1.B.1.54

Please HELP !

Re: Xperia P HDMI Problem

_alexdon_ — Tue, 11 Dec 2012 17:09:55 GMT

Blank screen on the phone or on the tv?If it is on the phone,change the hdmi interface you are connecting.

Re: Xperia P HDMI Problem

Vishal_D — Wed, 12 Dec 2012 05:30:49 GMT

Blank Screen is on TV and so is the message "Unsupported Signal Please Check Device Output"

Re: Xperia P HDMI Problem

_alexdon_ — Wed, 12 Dec 2012 19:23:39 GMT

I am not into this kind of problems,but you could search some apps from the play store which can help you.

Re: Xperia P HDMI Problem

Vishal_D — Thu, 13 Dec 2012 06:43:52 GMT

Mann this is a firmware issue.NO app can fix it.Why dont you understand that i am unable to view the HDMI output on TV ! !

How on earth can an app fix this??

Re: Xperia P HDMI Problem

Johan — Thu, 13 Dec 2012 09:50:38 GMT

Please mind your tone, he's only trying to help you. You don't have to be rude.

Have you checked your TV out settings in the service menu?

Enter *#*#73556673#*#* in your dialer > Service tests > TV out > TV out settings.

I have just checked this on a Xperia P running on the latest FW but I can't replicate the problem. So I suggest that you check those settings and if the problem still remain confirm if this happens on other TV sets as well.

Re: Xperia P HDMI Problem

Vishal_D — Thu, 13 Dec 2012 17:04:47 GMT

first of all sorry alexdon i didn't mean to be rude

johan,

Yes i have checked every possible setting in the service menu.I even tried in SD but still no result.

i have tried on my friends' SANSUI,L.G and SAMSUNG TVs, they all show the very same message

"Unsupported Signal Please Check Device Output"

Please help as this problem is getting annoying now......

Re: Xperia P HDMI Problem

ryan515 — Fri, 14 Dec 2012 04:21:53 GMT

Bring it to sony service center. they know what to do.

Re: Xperia P HDMI Problem

Vishal_D — Fri, 14 Dec 2012 08:04:37 GMT

Is there no way i can fix it on my own?

the service centre is very far from my home.:smileysad:

Re: Xperia P HDMI Problem

Johan — Fri, 14 Dec 2012 08:18:32 GMT

I suggest that you follow Ryans advice. Contact your local support team for more info.

http://www.sonymobile.com/global-en/support/contact-us/contact-info/