topic Re: service center people broke my phone and now they say nothing can be done. what to do in XPERIA archive https://community.sony.com.mk/t5/xperia-archive/service-center-people-broke-my-phone-and-now-they-say-nothing-can/m-p/3004379#M210685 <HTML><HEAD></HEAD><BODY><P>Really sorry to hear about this. Please send me a PM with your contact info along with service numbers/tickets etc and I'll have a look at it.</P></BODY></HTML> Mon, 19 Nov 2012 15:53:28 GMT Samuel1 2012-11-19T15:53:28Z service center people broke my phone and now they say nothing can be done. what to do https://community.sony.com.mk/t5/xperia-archive/service-center-people-broke-my-phone-and-now-they-say-nothing-can/m-p/3004378#M210684 <HTML><HEAD></HEAD><BODY><P>guyz i have an xperia neo v its display had gone blank while i was typing a message.<BR />i gave it for repairing to the service center at tardeo mumbai at "accel frontline".</P><P>after some days i went to receive the phone the status told by sony call center was that the phone has been repaired<BR />i went there at 4:30pm and received my phone at 7:00pm (service center closes at 6:00pm) i and one more person was standing there so in hurry i checked my phone display music and everything was fine so i left for home (I STAY AT PANVEL 60 KM ONE SIDE DISTANCE )<BR />so i came home and noticed that <STRONG>my phone's body was loose and the left lower bottom of my phones body has been chipped off </STRONG>since it was 10:00pm by then i could do nothing</P><P>the next day i call the customer care and told about my problem. I had a word with mr. wali he gave me a reference no and told me whenever </P><P>u go to collect ur headphones call us and tell us this reference no and we will sort it out.</P><P><STRONG>when i went to the service center they say nothing can be done and i have to pay for the new body which was actually broken by the service center guyz.</STRONG><BR /><SPAN style="color: #00ff00;">now tell me what should i do.............</SPAN></P><P><SPAN style="color: #ff0000;">i am attaching images and a video of my phone for reference</SPAN><IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/042.png" alt="Angry_Face" title="Angry_Face" /></P><P><A class="loading" href="http://www.youtube.com/watch?v=zuRuHJN8X6k&amp;feature=youtu.be" title="http://www.youtube.com/watch?v=zuRuHJN8X6k&amp;feature=youtu.be" rel="nofollow noopener noreferrer">http://www.youtube.com/watch?v=zuRuHJN8X6k&amp;feature=youtu.be</A><BR /><IMG alt="DSC02146.JPG" class="jive-image-thumbnail jive-image" onclick="" src="https://community.sony.com.mk/36323efc31f26a96b3582b9158f8b20aede9c0ea/687474703a2f2f736f6e796d6f62696c652e6c69746869756d2e636f6d2f6c656761637966732f6f6e6c696e652f32313331305f44534330323134362e4a5047" width="450" /><IMG alt="DSC02147.JPG" class="jive-image-thumbnail jive-image" onclick="" src="https://community.sony.com.mk/30c5a5ac73f5f37496e75d5bbd3c12dad676bc59/687474703a2f2f736f6e796d6f62696c652e6c69746869756d2e636f6d2f6c656761637966732f6f6e6c696e652f32313335335f44534330323134372e4a5047" width="450" /><IMG alt="DSC02148.JPG" class="jive-image-thumbnail jive-image" onclick="" src="https://community.sony.com.mk/e7ac15bd6ca16d306c608b70b24e053de0e017e5/687474703a2f2f736f6e796d6f62696c652e6c69746869756d2e636f6d2f6c656761637966732f6f6e6c696e652f32313335345f44534330323134382e4a5047" width="450" /><IMG alt="DSC02149.JPG" class="jive-image-thumbnail jive-image" onclick="" src="https://community.sony.com.mk/eddfa967b69de8e13f823227adb359b955fec399/687474703a2f2f736f6e796d6f62696c652e6c69746869756d2e636f6d2f6c656761637966732f6f6e6c696e652f32313335355f44534330323134392e4a5047" width="450" /><IMG alt="DSC02150.JPG" class="jive-image-thumbnail jive-image" onclick="" src="https://community.sony.com.mk/33f665f8789870206993f60f1630d050446c6bbb/687474703a2f2f736f6e796d6f62696c652e6c69746869756d2e636f6d2f6c656761637966732f6f6e6c696e652f32313335365f44534330323135302e4a5047" width="450" /></P></BODY></HTML> Sun, 18 Nov 2012 17:48:24 GMT https://community.sony.com.mk/t5/xperia-archive/service-center-people-broke-my-phone-and-now-they-say-nothing-can/m-p/3004378#M210684 akshay_expert 2012-11-18T17:48:24Z Re: service center people broke my phone and now they say nothing can be done. what to do https://community.sony.com.mk/t5/xperia-archive/service-center-people-broke-my-phone-and-now-they-say-nothing-can/m-p/3004379#M210685 <HTML><HEAD></HEAD><BODY><P>Really sorry to hear about this. Please send me a PM with your contact info along with service numbers/tickets etc and I'll have a look at it.</P></BODY></HTML> Mon, 19 Nov 2012 15:53:28 GMT https://community.sony.com.mk/t5/xperia-archive/service-center-people-broke-my-phone-and-now-they-say-nothing-can/m-p/3004379#M210685 Samuel1 2012-11-19T15:53:28Z