topic Re: cannot update via pcc OR sus in XPERIA archive

cannot update via pcc OR sus

mrmjd91 — Sat, 17 Nov 2012 22:06:25 GMT

i cannot update my xperia s via pc compainion or sony update service. when it says hold down vol down key and plug usb into phone nothing happens tried on both pcc and sus please help!

Re: cannot update via pcc OR sus

ArcSBlack — Sat, 17 Nov 2012 22:07:43 GMT

Have you tried connecting it on other PC?

Re: cannot update via pcc OR sus

Uliwooly — Sat, 17 Nov 2012 22:08:17 GMT

do you get an error? if you do post the screenshot

also make sure that your phone is off (with SUS)

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

Re: cannot update via pcc OR sus

mrmjd91 — Sat, 17 Nov 2012 22:11:33 GMT

i turn my phone off on both as it requests sus for 30 seconds pcc for 5 seconds and no error message

Re: cannot update via pcc OR sus

mrmjd91 — Sat, 17 Nov 2012 22:19:20 GMT

i also struggle connecting to pcc i have restarted the phone and it still only works every now and then

Re: cannot update via pcc OR sus

Uliwooly — Sat, 17 Nov 2012 22:21:07 GMT

try a different usb port on your pc

also try this

uninstall both PCC and SUS > restart your PC > install SUS > restart your PC > turn off your firewall and antivirus

turn off your phone > press and hold the volume down buttoh THEN connect the usb cable > the LED should turn green, keep holding it as your PC will download the drivers > once is done

run SUS and try again

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522