topic Re: Wifi problem after Android upgrade in XPERIA archive

Wifi problem after Android upgrade

gmrkmen — Tue, 16 Oct 2012 15:35:07 GMT

Hello,

after official actualization of Android from 2.3 to 4.0 via Sony PC Companion i have problem with connection to wifi with my Sony Xperia arc S (LT18i). When i try to connect to wifi it starts with connection, it send or received some data, but after some time ( its not constant time) its loose connection and tried to connect again. It tries a few times, but then it blocked somehow my wifi router and it needed to restart the router. The same problem i have on others wifi networks (tested on aprox. 4), with different settings, different routers, ... Before upgrade there wasnt problem with connection to these networks. Today i try upgrade of OS with delete of all other application, if there is no any SW conflict, but situation is still the same.

Do you have someone any idea, where can be any problem? Thanks.

Re: Wifi problem after Android upgrade

Aimee — Wed, 17 Oct 2012 14:22:17 GMT

I'm sorry to hear that. Have you tried all the troubleshooting listed here? - http://talk.sonymobile.com/message/154244#154244

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Re: Wifi problem after Android upgrade

gmrkmen — Wed, 17 Oct 2012 18:27:56 GMT

I tried check all things from troubleshooting list, so today i called to support hotline and i will send my phone to official service to downgrade android. I hope it can help.

Re: Wifi problem after Android upgrade

D_G_S — Sat, 20 Oct 2012 01:31:54 GMT

Hello,

I'm having the same problem after my upgrade to ICS yesterday through PC companion. It seems to be a bug with the ICS because I did not have any problems with my gingerbread.

Same behavior, you can connect to a wifi with no problems after you switch on your wifi.

However, after a few minutes (not more than five minutes according to my observations), you get disconnected even at full bar of signal and your phone keeps on reconnecting, showing "Authenticating" process. Your phone will repeat "Authenticating" - "Disconnected" process several times with about a few seconds of interval until it stops doing this and says "Authentication Problem".

I tried connecting to public WiFi and I also have my Wifi at home. There are no signal disrruptions of whatever kind and I connect at excellent signal states.

If you can come up with a solution to this one, I will appreciate Sony very much and continue to patronize you, being my brand for phones.

Thanks.

Re: Wifi problem after Android upgrade

fogatnitin — Sun, 21 Oct 2012 09:31:52 GMT

Hi,

i am facing exactly same problem after updating ICS to 4.0, & within a minute it shows authentication problem, when i turn off wifi & again turn it on it connects again but only for a minute & the problem remain same, is there any process so that i can downgrade my ICS to its previous version. if you get any help regarding this pls mail me-- fogatnitin@gmail.com

Thanks

Re: Wifi problem after Android upgrade

fogatnitin — Sun, 21 Oct 2012 09:42:59 GMT

Hi,

i am facing exactly same problem after updating ICS to 4.0, & it connects to wifi works normally but within a minute it shows authentication- could not connect problem, when i turn off wifi & again turn it on it connects again but only for a minute & the problem remain same. Is there any process so that i can downgrade my ICS to its previous version? I have done all the troubleshooting listed at http://talk.sonymobile.com/message/154244#154244, but result is a big zero. there is another problem now i am in india & when i visit a sony store to downgrade ICS version 4.0 to 2.3 he told me to go back to UK i.e. downgrade is not possible in India, So what should i do now if you have any solution pls mail me-- fogatnitin@gmail.com

Thanks

Re: Wifi problem after Android upgrade

lamoura_br — Wed, 31 Oct 2012 00:53:14 GMT

I have the same problem with my Xpeia Neo MT15. After upgrading tp Android 4.0.4 WiFi connection is unstable. When connection drops t brings down the wireless part of the router too, so that every wireless cliente (dhcp or otherwise) loses connection too. In fact that happens with both a TP-Link and a Belkin router.

I've tried everything in the book and out of it to no avail. I reset the phone erasing all data in it and reinstalled the 4.0.4 update using Sony Update Service...

For what I've seen and read everywhere, this is a MAJOR UNSOLVED and REGRETTABLE Android problem, which is a wonderful platform, apart from that.

I love the Xperia Neo but can't live without wireless... Pleeeease, find and publish a solution.

lamoura_br

Re: Wifi problem after Android upgrade

yohan — Wed, 31 Oct 2012 05:56:11 GMT

kindly help me with my arc s wifi problem.. when i try to connect to a wifi connection, it always says that it has authenticatin problem... what should i do? thanks

Re: Wifi problem after Android upgrade

gmrkmen — Wed, 31 Oct 2012 16:22:38 GMT

Dear all,

today i got my Xperia back from official sony service, where downgrade android ICS to 2.3.4 and WIFI is again working without problem ... so this is one solution

Re: Wifi problem after Android upgrade

androidsceptic — Fri, 02 Nov 2012 20:09:38 GMT

Me too!! Bought my son an HTC phone five days ago, had the problem that it wouldn't connect to our home wifi, kept getting stuck at 'Obtaining IP address'. So took that back to the store and swapped it for a Sony Xperia thinking that would work, but no, exactly the same problem with this phone too. I've got iPhones, Blackberry, iPad, 2 PCs, PS3 and laptop all running fine off the router with never a problem. Looks to me like Android have a big problem here, fix it or lose customers. Help!!

Re: Wifi problem after Android upgrade

alvinpeter — Mon, 05 Nov 2012 14:06:51 GMT

Hi, i also have a problem with my Sony Ericsson Xperia X10i with regards its wi-fi connectivity. I can actually find and connect to the wi-fi network, according to what my phone indicates, but when i tried to browse the internet it always prompts me that there is no connectivity, or the phone will just keep on loading. I've tried this in several wi-fi networks already and to no avail.

Could anyone help me please. Thank you

Re: Wifi problem after Android upgrade

gonzalis — Mon, 05 Nov 2012 22:11:25 GMT

I have the same problem with my Neo V. After upgrade to 4.0.4 wi-fi working very bad. Connection speed is very slow. Who know what to do? Again downgrade to 2.3.4?

Re: Wifi problem after Android upgrade

Praveenseven — Tue, 06 Nov 2012 16:50:57 GMT

hhmm, thats good to know its working after downgrade to 2.3.4.

A question to Sony support team

What wifi Channels are officially supported by sony mobile ?

Actually there are 802.11b, 802.11g, and 802.11n wifi/WLAN channels.

Re: Wifi problem after Android upgrade

katemay6696 — Thu, 08 Nov 2012 17:41:10 GMT

I have exactly the same problem since using PC Companion of which I haven't used for a long time. I have no insurance and am unsure of what to do ?! Help please!!

Re: Wifi problem after Android upgrade

RuiCarvalho — Wed, 09 Jan 2013 16:16:25 GMT

Please pay attention to these problems:

http://talk.sonymobile.com/thread/55321

http://talk.sonymobile.com/message/350786#350786

http://talk.sonymobile.com/message/350738#350738

http://talk.sonymobile.com/message/223550#223550

(there may be more posts)

They all refer to the same issue!! Still with NO solution. And is being given little attention by SONY!

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