topic Camera Error (Force close) and screen freeze in XPERIA archive

Camera Error (Force close) and screen freeze

Poohsia — Thu, 15 Nov 2012 03:46:36 GMT

I bought this Sola 2 days ago... and I have a problem with my camera it force closes everytime I take a photo continuously(like 5shoots) and after that it says "Camera Error" (sometime the Led Freeze)and I have to restart the phone again. I read an article from sony forum it says that I should do an Updatre on my phone. But after reading lot of issues after the ICS update I postpone my software upgrade fear that my phone gets worst.

I'm planning to have this phone for a replacement since I have 1week to do so but I'm worried to have the same problem with this unit.

Actually I bought Xperia U first then when I had this "camera error" and hard time dealing with the PC companion loading
I ask the store to replace the unit with SOLA hoping that this phone is better. But I was so depress knowing that I still have the problem.:smileysad:

Most of the complains I read about SOLA that after 2weeks they have a touchscreen problem... and if that also happens to me that will add up to my current phone issue.

Does any one know how to solve this camera error without having an ICS upgrade?

Re: Camera Error (Force close) and screen freeze

Uliwooly — Thu, 15 Nov 2012 04:01:11 GMT

repair it with SUS

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

http://software.sonymobile.com/install_packs/Update_Service_Setup-2.12.12.41.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

Re: Camera Error (Force close) and screen freeze

Poohsia — Thu, 15 Nov 2012 09:43:11 GMT

Thank you for your quick response.:smileyhappy: I'm a bit afraid of trying out the upgrading of software since I read a lot of feed backs regarding their upgrading experience.:smileyconfused:

Re: Camera Error (Force close) and screen freeze

Trubo_XL — Wed, 21 Nov 2012 14:23:00 GMT

Hi Poohsia,

try "Clear Data" of the Camera app by navigating to:

Settings > Application > Manage Applications > All > Camera > Clear Data

Hopefully, it will solves your issue...

(Probably because of the settings for Camera app were corrupted, "Clear Data" and permaneantly remove the settings within the app...)

*and mark answers Correct or Helpful!

Regards,

Trubo

Re: Camera Error (Force close) and screen freeze

Poohsia — Wed, 21 Nov 2012 14:52:07 GMT

Thanks for the respond here.
I was worried with the Delete message where it says all files are going to be deleted permanently maybe I should back up all my photos frist before procceeding with the clearing of data.

I even thought its because of the software problem.

Re: Camera Error (Force close) and screen freeze

Trubo_XL — Wed, 21 Nov 2012 14:57:01 GMT

Poohsia, "Clear Data" won't delete the pictures and videos you recorded...

It just deletes software settings inside the Phone's System Memory...

Photos and Videos are saved in the Internal Memory of Phone or just in the SD card...

Re: Camera Error (Force close) and screen freeze

Poohsia — Wed, 21 Nov 2012 15:12:47 GMT

Oh I see... I was afraid that I might lost my photo files. Ok I'll try later after I charge my phone.
Thanks for that Info!:smileywink: