topic Re: Low call volume in XPERIA archive

Low call volume

SebastianS — Sat, 22 Dec 2012 20:44:18 GMT

Had the phone about 4 days.

Call volume was great.

Since 2 days ago call volume very low. Unusable.

Did a factory reset, did a pc companion update.

Still very low call volume, any ideas?

Re: Low call volume

SebastianS — Sat, 22 Dec 2012 21:22:47 GMT

Think more about the call volume levels, the microphone on the phone appears not to work, is there a setting somewhere that I have missed?

Re: Low call volume

Uliwooly — Sat, 22 Dec 2012 21:48:58 GMT

test it with Service menu

http://talk.sonymobile.com/thread/24534

is Sony spying on users in this forum?

http://talk.sonymobile.com/thread/60197

Don't forget to mark the Correct Answers & Helpful Answers

RELATED topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

Re: Low call volume

SebastianS — Sat, 22 Dec 2012 22:10:17 GMT

uliwooly thank you for your reply.

I did a service test on the microphoene both main and secondary and the reproduction they gave is incredibly faint.

Is this a hardware issue or a software issue or a setting I have missed?

( As I said earlier the phone worked perfectly for 2 days)

Re: Low call volume

Uliwooly — Sat, 22 Dec 2012 22:15:07 GMT

it might be hardware, first repair your phone with SUS

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

http://software.sonymobile.com/install_packs/Update_Service_Setup-2.12.12.41.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

is Sony spying on users in this forum?

http://talk.sonymobile.com/thread/60197

Don't forget to mark the Correct Answers & Helpful Answers

RELATED topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

Re: Low call volume

SebastianS — Sat, 22 Dec 2012 22:45:19 GMT

I did the uploads you suggested and completely reinstalled the operating system 398 megs of it.

I then did the ( Open the Dialer and press this *#*#7378423#*#* ) and did both "phone and video microphone tests". Still as before phone mic does not work and video mic very faint.

Is there any setting I have missed or do I have to send it to Sony Australia for them to fix it?

Thanks again for your help.

Re: Low call volume

Uliwooly — Sat, 22 Dec 2012 22:49:07 GMT

it seems to be hardware related, you should send it in

Re: Low call volume

SebastianS — Sat, 22 Dec 2012 22:51:59 GMT

Thank you for all your help very much appreciated.

Re: Low call volume

Uliwooly — Sat, 22 Dec 2012 23:01:23 GMT

anytime

Re: Low call volume

Papageihund — Fri, 04 Jan 2013 14:19:03 GMT

i have the same problem. The Acro S is such a wonderful thing but the call volume is definitely too low!!!

Even on highest Volume! Could you PLEASE improve that mistake in the Jelly Bean Update?!?!?!