topic Re: Xperia P issue. Please Help! in XPERIA archive

Xperia P issue. Please Help!

hammad900 — Sat, 22 Dec 2012 10:00:34 GMT

I recently bought the Xperia P. After two months of use, one day the phone suddenly went dead after I restarted it. It doesnot turn on, connect to PC or charger too. There has been no dropping incident or upgrading issue,how-so-ever.

The phone doesnot have a local warranty but only that of Sony's regional warranty. How should I get it claimed under warranty? The phone belongs to Dubai.

Regards.

Re: Xperia P issue. Please Help!

_alexdon_ — Sun, 23 Dec 2012 11:31:32 GMT

Force a shutdown vol up+power button until the phone vibrates 3 times.But you need the phone to be connected to a wall charger.

Re: Xperia P issue. Please Help!

Nabeel — Sun, 23 Dec 2012 11:38:59 GMT

Charge your phone for atleast 2 hours and then try to switch it

What happens when you try to switch it on ? Colour of Led when you do so ?

Or as described by alexdon give a force restart

Press and hold Power Button and Volume Up button at the same time

5 Seconds > (Forced) Restart Phone

10 Seconds > (Forced) Shutdown Phone

Re: Xperia P issue. Please Help!

hammad900 — Mon, 24 Dec 2012 17:11:58 GMT

I have tried all those restart methods and software reinstallation but nothing helps. When I connect to charger the red LED just blinks for a sec and nothing happens after it. I would appreciate if someone tells me how to claim the warranty from SONY.

Re: Xperia P issue. Please Help!

Nabeel — Wed, 26 Dec 2012 09:09:01 GMT

Just carry the bill of the phone and visit a service centre

http://www.sonymobile.com/global-en/support/contact-us/

Have a look at this reply as well 14