topic Re: PC Companion repair is taking too long. in XPERIA archive

PC Companion repair is taking too long.

Zamlee — Tue, 13 Nov 2012 13:03:05 GMT

Hello! I have upgraded my SK17i to ICS when I first bought it and update it again with 587 update last months. But my phone have this lag problem so, I thought I repair it via PC Companion today. The problem is, phase 3 (updating) phase doesn't seems to progress. The progress bar is at zero for an hour now and my internet is connected. So how can I fix this?

Update: This is taking too long for me to wait, I'm cancelling the update by clicking the button. I hope it doesn't touch anything on the system and just downloading the update file.

Update 2: I cannot boot my phone now, it shows yellow triangle with exlamation mark.

Message was edited by: Zamlee

Re: PC Companion repair is taking too long.

Glorifyday — Tue, 13 Nov 2012 13:25:25 GMT

Try to re-update it (with factory reset option) with SONY Update Service.

Re: PC Companion repair is taking too long.

Zamlee — Tue, 13 Nov 2012 13:31:05 GMT

Well, I'm currently updating with SUS, there's a progress at least with it. But I didn't choose the factory reset option. Is it okay?

Re: PC Companion repair is taking too long.

Glorifyday — Wed, 14 Nov 2012 09:28:13 GMT

"Factory reset" in SUS is more or less the same as "repair" in PCC.

If you wanted to do the "repair", I would assume that "factory reset" is what you wanted.

You can do it again, anyway.

Re: PC Companion repair is taking too long.

Johan — Wed, 14 Nov 2012 12:03:59 GMT

How is it progressing? The factory reset option is always recommended if you're updating due to problems with your phone.

Re: PC Companion repair is taking too long.

Zamlee — Wed, 14 Nov 2012 13:49:16 GMT

Thanks, SUS works better than the PC Companion. I didn't use factory reset though because I didn't know and I was in hurry. So, basically my phone return to the original state as in when I first bought it. Nevermind though, just took few hours to set it up and install my apps back.

I get more free internal memory by re-installing ICS. Before, I have like 40mb free memory; don't know what's really in the phone that took up so much space, I guess that's why my phone was lagging.

A feedback too; I think PC Companion is really buggy. Before this, it asked me to update the software, but I got internal error message after few minutes. So, I downloaded the full exe from Sony website, it installed successfully, but when I run Support Zone, it took an hour to install 2mb component. So, I guess that's explain my problem.

Again thanks Glorifyday, Johan!