topic Re: LT28i ICS and Smartdock issue in XPERIA archive

LT28i ICS and Smartdock issue

spectre51 — Tue, 18 Sep 2012 18:05:15 GMT

Anyone with the Smartdock and running the LT28i version of ICS is your ion detecting the smartdock correctly in the Smart Connect (liveware) app? I even did a complete wipe and had it completely stock but Smart Connect will not detect the smartdock or a livedock. It sees when I have just the usb cable plugged in as being just the charger but neither dock is detected nor can I select either dock in the setup of Smart Connect.

Re: LT28i ICS and Smartdock issue

Johan — Wed, 19 Sep 2012 10:59:22 GMT

I was able to replicate this. But I don't know if this is supposed to be supported or not but I will forward this and get back to you when I have an answer.

Re: LT28i ICS and Smartdock issue

sausageb — Wed, 19 Sep 2012 15:29:23 GMT

I have the same problem as well after update to 4.04, couldn't dected. Beside that the sound is low. I went to my local sony center (Hong Kong) still not fix, they down grade my phone back to version 2..3.7 6.0.F.0.72. I just wonder when the problems fix! Should I update the version to 6.0.F.0.111!

Re: LT28i ICS and Smartdock issue

Johan — Thu, 20 Sep 2012 12:14:31 GMT

I have been checking this with a colleague of mine and changes have been made in Smart Connect. You will now need to go into Smart Connect and add a new event. Then add a device to that event, like SmartDock. Then add what actions you would like to be made when you connect your Ion to the SmartDock. Save it and the next time you dock your phone that event will be triggered and your selected actions will start.

Re: LT28i ICS and Smartdock issue

spectre51 — Thu, 20 Sep 2012 18:22:21 GMT

Yes I understand how Smart Connect works and differs from Liveware Manager previously. The problem is that when you go into Smart Connect and try to add a new event you can't select the Smartdock or Livedock in the list of devices even after you have it plugged into either of the docks. It never gets detected so it can't be selected from the list.

I have confirmed that Smart Connect works on the LT28h and LT28at ICS firmwares but on the LT28i firmware the docks are not detected.

Re: LT28i ICS and Smartdock issue

Johan — Fri, 21 Sep 2012 05:07:09 GMT

Thanks for that info I will have to pass it back to have them check this.

Re: LT28i ICS and Smartdock issue

sausageb — Fri, 21 Sep 2012 07:34:05 GMT

Please fix the smartdocks problems, it couldn't rotate screen when connect to LT28i and couldn't recongize smart connect, cause I really wants to upgrade my LT28i to ICS. Beside that the 'Screen lock sounds' volume is lower than version 2.3.7 and also when you dial numbers press 7,8,9 volume is higher than other numbers, please check as well.

Re: LT28i ICS and Smartdock issue

graeme19 — Tue, 25 Sep 2012 12:13:48 GMT

I have the exact same problem, glad it's not only me. when you pay a relatively high price for a Sony accessory, the least you can expect is for it to work.

Re: LT28i ICS and Smartdock issue

spectre51 — Mon, 01 Oct 2012 01:54:05 GMT

Still not fixed in the recent 6.1.E.2.29 update.

Re: LT28i ICS and Smartdock issue

Arnold2 — Mon, 01 Oct 2012 03:59:37 GMT

I got the same problem. Smart Connect doesn't work on either Smartdock or Livedock. Hope Sony can fix it at soon.

Re: LT28i ICS and Smartdock issue

sausageb — Sun, 07 Oct 2012 03:46:22 GMT

since two weeks no reply any update I'm still waiting to upgrade 4.04 once the smart dock and volums to will be fixed!

Re: LT28i ICS and Smartdock issue

spectre51 — Fri, 19 Oct 2012 17:44:29 GMT

Any update Johan we have received an update to ICS since this has been reported but still no fix.

Re: LT28i ICS and Smartdock issue

Johan — Mon, 22 Oct 2012 05:39:57 GMT

Unfortunately I have still not heard anything but I hope to get some response on this issue soon.

Re: LT28i ICS and Smartdock issue

Smoky — Fri, 26 Oct 2012 14:41:46 GMT

Hello All,

I also got a problem with a SmartDock after most recent update.

Are you guys planning to fix it?

Thank you

Re: LT28i ICS and Smartdock issue

spectre51 — Wed, 14 Nov 2012 08:22:13 GMT

So new update 6.1.E.2.68 still does not fix the issue with the Smartdock and the ion. We have gotten two updates now since this was reported and still no fix for us users that bought a (at the time) $70 dock that now only offers limited functionality with Sony software.

Re: LT28i ICS and Smartdock issue

sausageb — Tue, 20 Nov 2012 16:34:50 GMT

Please fix the smartdock asap, this is unacceptable take so long to fix the problem

Re: LT28i ICS and Smartdock issue

spectre51 — Sat, 01 Dec 2012 10:45:03 GMT

Johan any update?

Re: LT28i ICS and Smartdock issue

Smoky — Wed, 19 Dec 2012 17:14:34 GMT

The problem is still there! I have updated Smart connect yesterday in a hope that issue have been resolved. Unfortunately the phone still can not recognize the SmartDock.

I really want to roll back my Android system to the version which was originally installed on my phone.

There are a lot of features degraded since very first update.

Re: LT28i ICS and Smartdock issue

graeme19 — Sat, 22 Dec 2012 13:39:49 GMT

This issue with the smart (now not so smart) dock is getting beyond a joke and it's obvious now that it will never be fixed and I've paid £40 for what amounts to a wall charger. Is it just a problem for the ARC and ARC S or are there other phones affected. Sorry, but this, together with the ridiculously small internal memory problem, will make it hard for me to buy Sony phones again.

Re: LT28i ICS and Smartdock issue

Arnold2 — Fri, 28 Dec 2012 06:02:51 GMT

Does it mean my SmartDock and LiveDock can be thrown away?