topic Re: phone camera stopped working in XPERIA archive

phone camera stopped working

traper — Sat, 15 Sep 2012 20:59:09 GMT

Hi. After recent update (ver. 4.1.B.0.587) I have some issues with my phone camera. When I try to take a photo the app starts normally, but as soon as I try to actually take a photo app stops responding. I cant acces any options or even exit the app, only "Home" helps. After this the camera refuses to launch again.
Funny thing is, the video recording works properly.

Re: phone camera stopped working

Uliwooly — Sat, 15 Sep 2012 21:01:46 GMT

try this

restart the phone

if that doesn't solve the problem, repair it with either SUS or PCC

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unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Re: phone camera stopped working

Uliwooly — Sat, 15 Sep 2012 21:01:59 GMT

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Re: phone camera stopped working

traper — Sat, 15 Sep 2012 21:07:25 GMT

I already tried this. Still, no change.

I tried also using another camera apps, but the problem persists.
The worst thing is, this problem occured spontaneusly, one day everything was fine, the other day... not so much.

Re: phone camera stopped working

Uliwooly — Sat, 15 Sep 2012 21:14:09 GMT

try a different SD card

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Re: phone camera stopped working

traper — Sat, 15 Sep 2012 21:31:47 GMT

that doesn't help either, unfortunately

Re: phone camera stopped working

Uliwooly — Sat, 15 Sep 2012 21:35:57 GMT

this might be a hardware issue, you should take it to a Sony repair center

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Re: phone camera stopped working

traper — Sat, 15 Sep 2012 21:48:33 GMT

Yes, propably i will. But, as I was browsing those boards I found that I'm not the only one with problems after last update. And the problem still exist after the factory reset and system recovery. Is it possible that the upade itself is the cause of everything? Its not that I blame anyone, but still... before this update everything was working excellent.

Re: phone camera stopped working

Uliwooly — Sat, 15 Sep 2012 21:49:54 GMT

I still think it's a hardware issue, you could flash the previous version but I doubt it will work

http://talk.sonymobile.com/thread/38251

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888