topic Re: Software Update. Phone not responding to pc software in XPERIA archive

Re: Software Update. Phone not responding to pc software

GazHirst — Sun, 19 Aug 2012 23:18:29 GMT

I have tried to update my phone following the prompt stating a software update is available and so went to us eth pc companion to complete the update and got as far as being told to unplug the usb cable, turn the phone off and then hold down the volume down button whilst reconnecting the phone to the pc. I followed the instructions only to be met with the battery charging icon and when I turned the phone back on I still require the update. What am I doing wrong?. please help...

Re: Software Update. Phone not responding to pc software

Uliwooly — Sun, 19 Aug 2012 23:47:42 GMT

install SUS >restart your PC > run SUS and try again

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Re: Software Update. Phone not responding to pc software

Uliwooly — Sun, 19 Aug 2012 23:49:11 GMT

also make sure that you press and hold the button BEFORE you connect the usb cable

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888