topic Re: My new Sony Xperia S LT26i wont power on. in XPERIA archive https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984726#M193637 <P>We have a similar issue with a Sony Xperia S LT26i at home: it does not start up and does not seem to adequatly charge the battery.&nbsp; This happened after the phone happened to run out of battery.</P><P>Symptoms: when connected to USB charger or PC USB port, the led stays red for quite some time, after which it goes black and the phone it tries to start up.&nbsp; The attempt to start means it shows the 'SONY' logo and the goes black, after which it shows the 'SONY' logo again.&nbsp; This repeated ca 3 to 5 times, then the phone screen goes black and the led goes red again.</P><P>I have tried three different cell phone chargers, all of different brands with three different cables (again all different brands).&nbsp; Those cables + chargers can be used to charge Samsung Galaxy and HTC phones without any issues, so I consider all tested chargers and cables OK (that is, the Sony phone should charge successfully using them).</P><P>We inspected the USB port of the Sony phone, and it seem ok and contained no dirt or foreign objects/particles/stuff.</P><P>I also tried to restart the phone by pressing down power together with volume up for a long time, until first a single vibration is given followed by a series of three vibrations.&nbsp; Once this is done, the phone tries to start as described above (it goes ca 5 times in a loop showing the 'SONY' logo), then it goes black and have a red lid.&nbsp; Worth noting, a while (ca 3 minutes) after going black and having a red led, it will ignore the POWER + Volume up press.</P><P>I tried to keep Power + volume up pressed a long time so it rebooted ca 10 times (every time giving 1 + 3 vibrations).&nbsp; Made no difference.</P><P>I also tried to press volume down while the phone tried to restart.&nbsp; Only difference was that the led flashed once in green (or occasionally in blue) every time when it rebooted in it's 5 reboots in a row sequence.&nbsp; I also tried to keep power button pressed alone while it tried to reboot.&nbsp; No difference.&nbsp; No difference if I tried to keep power + volume down pressed while it tried to reboot.</P><P>I tried the above when connected via USB to a PC with the PC companion software from Sony up and running.&nbsp; The software or the PC OS never even notice that the cell phone is connected to the PC. (I don't think the phone ever get it's OS booted to a point where it talks with anything over the USB cable)</P><P>Finally, I tried the above with the SIM card removed.&nbsp; No difference in symptoms what so ever.</P><P>I never get the phone to the point where a charging battery symbol is seen on it's screen.</P><P>Worth noting is that neither the phone or any of the chargers get warm, so it seems like the phone battery is not even being charged for some reason.&nbsp; Another thought I have: is the battery broken? Is there any convenient way to check that?&nbsp; I get the impression that the battery can only be loaded to the point where the phone accepts the 'Power + Volume up' restart, but the battery is never loaded beyond that, causing the phone to die every time it tries to actually boot up the system beyond showing the 'SONY' button.&nbsp; But that is just educated guesses.</P><P>Any thoughts?</P> Tue, 25 Mar 2014 14:18:33 GMT IllvilJa 2014-03-25T14:18:33Z My new Sony Xperia S LT26i wont power on. https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984693#M193604 <HTML><HEAD></HEAD><BODY><P>Okay, so here is the problem. I just got my new Xperia S and I have not been able to turn it on.. not even once.</P><P>I tried holding down the power button for 30 seconds or longer, I've tried holding down power button + volum up for 5-10 seconds. </P><P>And nothing happend... I have been charging it for 2 hours now, and there is a red light on top of it..</P><P></P><P>Can anyone help me with this? </P></BODY></HTML> Wed, 12 Sep 2012 16:59:22 GMT https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984693#M193604 PandaTheory 2012-09-12T16:59:22Z Re: My new Sony Xperia S LT26i wont power on. https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984694#M193605 <HTML><HEAD></HEAD><BODY><P>Did you hold power and volume up untill you could feel 3 continuous vibrations</P><P>If that doesn't work try to run a repair using SUS from below</P><P></P><P><A href="http://emma.extranet.sonyericsson.com/update_service_setup" rel="nofollow noopener noreferrer">emma.extranet.sonyericsson.com/update_service_setup</A></P><P></P><P>As this doesn't require your phone to be turned on to repair</P></BODY></HTML> Wed, 12 Sep 2012 17:03:39 GMT https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984694#M193605 Thommo 2012-09-12T17:03:39Z Re: My new Sony Xperia S LT26i wont power on. https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984695#M193606 <HTML><HEAD></HEAD><BODY><P>I held the buttons down for 2 minutes and nothing happend. </P><P>And the update service was no good because windows wont detect the phone at all..</P></BODY></HTML> Wed, 12 Sep 2012 17:17:04 GMT https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984695#M193606 PandaTheory 2012-09-12T17:17:04Z Re: My new Sony Xperia S LT26i wont power on. https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984696#M193607 <HTML><HEAD></HEAD><BODY><P>You need to install PCC 1st then which will install drivers</P><P><A href="http://www-support-downloads.sonymobile.com/Software%20Downloads/PC%20Companion/Sony%20PC%20Companion_2.10.094_Web.exe" rel="nofollow noopener noreferrer">www-support-downloads.sonymobile.com/Software%20Downloads/PC%20Companion/Sony%20PC%20Companion_2.10.094_Web.exe</A></P><P></P><P>Then when you connect in flashmode which is volume down then connect usb lead it should then install the driver for it thus allowing you to use SUS to run a repair</P></BODY></HTML> Wed, 12 Sep 2012 17:25:49 GMT https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984696#M193607 Thommo 2012-09-12T17:25:49Z Re: My new Sony Xperia S LT26i wont power on. https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984697#M193608 <HTML><HEAD></HEAD><BODY><P>This didn't work either. The only thing my phone does is showing a red light.</P></BODY></HTML> Wed, 12 Sep 2012 17:37:38 GMT https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984697#M193608 PandaTheory 2012-09-12T17:37:38Z Re: My new Sony Xperia S LT26i wont power on. https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984698#M193609 <HTML><HEAD></HEAD><BODY><P>how about if you connect it to the wall charger press and hold the volume up and hold it until it vibrates, once it does let it charge for an hour</P></BODY></HTML> Wed, 12 Sep 2012 17:40:35 GMT https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984698#M193609 Uliwooly 2012-09-12T17:40:35Z Re: My new Sony Xperia S LT26i wont power on. https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984699#M193610 <HTML><HEAD></HEAD><BODY><P>Tried that to and it didn't work, no big suprise...</P><P></P><P>Thank you for trying at least <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/011.png" alt="Slightly_smiling_Face" title="Slightly_smiling_Face" /> </P></BODY></HTML> Wed, 12 Sep 2012 17:44:23 GMT https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984699#M193610 PandaTheory 2012-09-12T17:44:23Z Re: My new Sony Xperia S LT26i wont power on. https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984700#M193611 <HTML><HEAD></HEAD><BODY><P>that's quite odd, this might be a dumb question did you try different wall chargers, usb cable and wall sockets?</P></BODY></HTML> Wed, 12 Sep 2012 17:47:45 GMT https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984700#M193611 Uliwooly 2012-09-12T17:47:45Z Re: My new Sony Xperia S LT26i wont power on. https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984701#M193612 <HTML><HEAD></HEAD><BODY><P>Quite odd indeed. I tried different wall chargers and cables... and everyone of the seem to work since the phone is displaying a red light. </P></BODY></HTML> Wed, 12 Sep 2012 17:53:32 GMT https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984701#M193612 PandaTheory 2012-09-12T17:53:32Z Re: My new Sony Xperia S LT26i wont power on. https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984702#M193613 <HTML><HEAD></HEAD><BODY><P>is it a solid red light or flashing red light?</P></BODY></HTML> Wed, 12 Sep 2012 17:58:38 GMT https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984702#M193613 Uliwooly 2012-09-12T17:58:38Z Re: My new Sony Xperia S LT26i wont power on. https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984703#M193614 <HTML><HEAD></HEAD><BODY><P>It's been solid the whole time. </P></BODY></HTML> Wed, 12 Sep 2012 17:59:42 GMT https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984703#M193614 PandaTheory 2012-09-12T17:59:42Z Re: My new Sony Xperia S LT26i wont power on. https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984704#M193615 <HTML><HEAD></HEAD><BODY><P>ok, let me understand this, as long as it's connected to the wall charger the LED is solid red and when you press and hold the power button and volume up it vibrates but it doesn't turn on? </P><P></P><P>it doesn't matter how long you leave it connected to the wall charger the led is solid red? not orange or yellow but red? </P><P></P><P>have you dropped the phone or got it wet? </P></BODY></HTML> Wed, 12 Sep 2012 18:04:17 GMT https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984704#M193615 Uliwooly 2012-09-12T18:04:17Z Re: My new Sony Xperia S LT26i wont power on. https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984705#M193616 <HTML><HEAD></HEAD><BODY><P>Yes, and it's even red when it's plugged into my computer. But I never got it to vibrate. </P><P></P><P>It's just red, nothing else. </P><P></P><P>I have never dropped it or got it wet.</P></BODY></HTML> Wed, 12 Sep 2012 18:10:38 GMT https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984705#M193616 PandaTheory 2012-09-12T18:10:38Z Re: My new Sony Xperia S LT26i wont power on. https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984706#M193617 <HTML><HEAD></HEAD><BODY><P>you might have to take it to a sony repair center, how long do you hold the power button &amp; volume up? hold it for 10 seconds or so, remember that you have to press them at the same time</P></BODY></HTML> Wed, 12 Sep 2012 18:13:34 GMT https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984706#M193617 Uliwooly 2012-09-12T18:13:34Z Re: My new Sony Xperia S LT26i wont power on. https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984707#M193618 <HTML><HEAD></HEAD><BODY><P> Sometimes the red light goes away (while charging) and I have to unplugg and plugg it back in to get the light back..</P><P></P><P>I hace tried the 10 second trick without any luck.</P><P></P><P>I guess I have to take it back and get a new one...</P><P></P><P>Thanks for your help anyway <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/011.png" alt="Slightly_smiling_Face" title="Slightly_smiling_Face" /> </P></BODY></HTML> Wed, 12 Sep 2012 18:19:27 GMT https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984707#M193618 PandaTheory 2012-09-12T18:19:27Z Re: My new Sony Xperia S LT26i wont power on. https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984708#M193619 <HTML><HEAD></HEAD><BODY><P>yeah, it seems that either the connector or the battery or worse the motherboard it's acting up</P></BODY></HTML> Wed, 12 Sep 2012 18:25:25 GMT https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984708#M193619 Uliwooly 2012-09-12T18:25:25Z Re: My new Sony Xperia S LT26i wont power on. https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984709#M193620 <HTML><HEAD></HEAD><BODY><P>meu xperia s aconteceu a mesma coisa e nada o que eu faço consigo ligar ele, quando coloco ele no carregador so acende aquele led vermelho e nao consigo ligar.</P><P>se consegui ligar o seu me avise ok?</P></BODY></HTML> Sun, 16 Sep 2012 22:31:14 GMT https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984709#M193620 marcos18 2012-09-16T22:31:14Z Re: My new Sony Xperia S LT26i wont power on. https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984710#M193621 <HTML><HEAD></HEAD><BODY><P>this is an English only forum</P><P></P><PRE __jive_macro_name="quote" class="jive_text_macro jive_macro_quote _jivemacro_uid_13478402673754044" jivemacro_uid="_13478402673754044"><P>marcos18 wrote:</P><P></P><P>my xperia s the same thing happened and nothing I do can turn him, when I put it on the charger so that the red LED lights up and I can not connect.</P><P>if I could call her let me know ok?</P><P></P></PRE></BODY></HTML> Mon, 17 Sep 2012 00:04:44 GMT https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984710#M193621 Uliwooly 2012-09-17T00:04:44Z Re: My new Sony Xperia S LT26i wont power on. https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984711#M193622 <HTML><HEAD></HEAD><BODY><P>I have exact the same problem after I did reboot from recovery ...</P><P></P><P>I try different chargers and usb cables , put more than 8 hours connected on charger , but nothing happened just red led sometimes on and after it goes off ,</P><P></P><P>I try using power/volume up when pluged to charger , in this situation red led starts blinking till I left the keys...</P><P></P><P>would you please , help me to reset my xperia s in other method like if possible by a pc or ...</P><P></P><P>abouit a week ago the same happened but on that time before that I had more than 70% charged and after 4 hour had been on charged the led goes on green , and I could be able to reset the phone and put it in flash mode, but in this time I han about 6% charged buttery and when it happened I can't reset my phone more than two days...</P><P></P><P>I though in this situation the buttery wouldn't able to chrged continiusly and when connected to charger it charged and discharged simultionaly thus we couldn't turn on the phone, in my opinion if we could be able to use a turbo charger or charging the buttery on onother way it would be solved , but If we could be able to reset the phone also solve it ...</P><P></P><P>please help us</P></BODY></HTML> Mon, 17 Sep 2012 04:10:30 GMT https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984711#M193622 Napo 2012-09-17T04:10:30Z Re: My new Sony Xperia S LT26i wont power on. https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984712#M193623 <HTML><HEAD></HEAD><BODY><P>you should take it to a sony repair center if the above suggestions won't work</P></BODY></HTML> Mon, 17 Sep 2012 04:12:37 GMT https://community.sony.com.mk/t5/xperia-archive/my-new-sony-xperia-s-lt26i-wont-power-on/m-p/2984712#M193623 Uliwooly 2012-09-17T04:12:37Z