topic Xperia mini pro - new user facing some problems in XPERIA archive

Xperia mini pro - new user facing some problems

przemoc1 — Tue, 14 Aug 2012 12:22:26 GMT

Hi,

As a new user of Xperia mini pro I'm facing some problems - probably most of them are caused by the fact that PC Companion software (ver. 2.10.079) can't see my phone. In general I'm able to use "Media Go" and "Files manager" (these applications work fine), but PC Companion informs me, that phone is not connected. After plugging in USB cable it starts to search the phone, but fails... After such failed searching I'm getting mesage, that "PC companin shall be updated", but then... I'm getting info, that I already have latest version of PC Companion.

My phone software compilation version is 4.1.A.0.562-v2.

Did anyone of you face similar problems? How to connect properly phone to the PC Companion, such it would see it?

My wife has just bought SE Live with walkman, and mentioned version of PC Companion can see it without any problems...

Another thing is - do you know what could be the reason for delayed automatic screen rotation? I have only few widgets on desktops (clock, frame with a picture and some buttons to on/off data transmission, wi-fi, etc.).

If there were similar subjects created already - please forgive me crating new discussion, but I was not able to find them.

Thanks in advance for help.

Przemek

Re: Xperia mini pro - new user facing some problems

MarlonUk1 — Tue, 14 Aug 2012 14:13:04 GMT

try downloading the drivers manually

http://developer.sonymobile.com/wportal/devworld/search-downloads/driver

Re: Xperia mini pro - new user facing some problems

przemoc1 — Tue, 14 Aug 2012 17:08:31 GMT

Sorry for maybe stupid question... but qhat to do with downloaded files?

Re: Xperia mini pro - new user facing some problems

MarlonUk1 — Wed, 15 Aug 2012 10:06:42 GMT

install those files in My computer>device manager.

try also to download Sony Update Service. try to see if the drivers are installed

Re: Xperia mini pro - new user facing some problems

przemoc1 — Wed, 15 Aug 2012 13:40:02 GMT

Drivers installed.

Sony Update Service downloaded and installed. After attempting to update the phone I'm getting message that software can't be updated.

After all, at least PC Companion got updated to version 2.10.094 (previously it was 2.10.079)... but still nothing. After connecting phone to the computer it starts to install some drivers - I don't know what is the effect because it stops without giving any information if drivers were sucesfully installed or not... Then after attempting to update the phone, when PC Companions search for it, it calls for update of PC Companion but then, again - it informs me that I have the latest version...

Strange...

Anything that could be done here?

Re: Xperia mini pro - new user facing some problems

MarlonUk1 — Thu, 16 Aug 2012 01:29:36 GMT

try running the programs on admin privelages.

temporarily disable your anitvirus and firewall

try to connect your phone using msc mode

Re: Xperia mini pro - new user facing some problems

przemoc1 — Fri, 17 Aug 2012 20:52:12 GMT

Still the same - PC Companion calls to be updated...

After attempting to "repair" the software in my phone, I got message about error 2003 (whatever it means).

Message was edited by: przemoc

Re: Xperia mini pro - new user facing some problems

MarlonUk1 — Sat, 18 Aug 2012 06:31:28 GMT

how about sony update service?

Re: Xperia mini pro - new user facing some problems

przemoc1 — Sun, 19 Aug 2012 09:28:56 GMT

As written few posts above - "software can not be updated".

Re: Xperia mini pro - new user facing some problems

MarlonUk1 — Sun, 19 Aug 2012 11:32:23 GMT

try to reinstall, or if you can manage try to do it on another pc.

Re: Xperia mini pro - new user facing some problems

przemoc1 — Thu, 23 Aug 2012 18:42:00 GMT

Originally problem was observed on PC with Windows Vista.

Now I've tried to repeat all on PC with Windows 7 - and still the same issues are occuring.

Re: Xperia mini pro - new user facing some problems

przemoc1 — Wed, 29 Aug 2012 17:13:47 GMT

Any other ideas how to proceed with this issue?

Till now all proposed solutions seem to be guessing than knowing what to do...

Re: Xperia mini pro - new user facing some problems

MarlonUk1 — Sat, 01 Sep 2012 02:44:36 GMT

can you show the error with the sony update service?

Re: Xperia mini pro - new user facing some problems

przemoc1 — Sat, 01 Sep 2012 10:01:05 GMT

Translated message is more or less: "Phone contains modified software, that can not be updated".

What is strange - both phones (my Xperia Mini Pro and wife's Live with Walkman) are getting the same message, but both are new with original software "as it was installed by manufacturer".