https://community.sony.com.mk/t5/xperia-archive/cannot-update-phone/m-p/2973766#M184359 <HTML><HEAD></HEAD><BODY><P>At what stage in the process does the phone turns itself off?</P><P></P><P>Please give a detailed run-down of what happened.</P></BODY></HTML> Mon, 13 Aug 2012 22:12:33 GMT FrontierGate 2012-08-13T22:12:33Z https://community.sony.com.mk/t5/xperia-archive/cannot-update-phone/m-p/2973765#M184358 <HTML><HEAD></HEAD><BODY><P>Can anyone help - I am tring to update my sony ecricsson arc s phone as per the instructions on the pc companion but everytime I start this the phone turns itself off!!!!!</P><P>really annoying - can anyone help please.</P><P></P><P>Cheers</P><P>Dawn</P></BODY></HTML> Mon, 13 Aug 2012 22:01:28 GMT https://community.sony.com.mk/t5/xperia-archive/cannot-update-phone/m-p/2973765#M184358 2012-08-13T22:01:28Z https://community.sony.com.mk/t5/xperia-archive/cannot-update-phone/m-p/2973766#M184359 <HTML><HEAD></HEAD><BODY><P>At what stage in the process does the phone turns itself off?</P><P></P><P>Please give a detailed run-down of what happened.</P></BODY></HTML> Mon, 13 Aug 2012 22:12:33 GMT https://community.sony.com.mk/t5/xperia-archive/cannot-update-phone/m-p/2973766#M184359 FrontierGate 2012-08-13T22:12:33Z https://community.sony.com.mk/t5/xperia-archive/cannot-update-phone/m-p/2973767#M184360 <HTML><HEAD></HEAD><BODY><P>I suggest using the Update Service to perform this task if you are having issues with the PC Companion software.</P><P></P><P>Update Service:</P><P><A href="http://www.sonymobile.com/global-en/tools/update-service/" rel="nofollow noopener noreferrer">http://www.sonymobile.com/global-en/tools/update-service/</A></P></BODY></HTML> Wed, 15 Aug 2012 00:24:21 GMT https://community.sony.com.mk/t5/xperia-archive/cannot-update-phone/m-p/2973767#M184360 Jake-SonyXperia 2012-08-15T00:24:21Z