topic Re: Phone reboots randomly in XPERIA archive

Phone reboots randomly

Twom — Thu, 06 Sep 2012 14:24:20 GMT

Dear sir/madame,

Two weeks ago I received a new Xperia Active which replaces my previous one which 'died'. With the new phone I experience random reboots. Approximately 3 times a week. I already reinstalled the software via the Sony update software. But the problems still exists. Does somebody has any idea to solve the issue?

(I'm still on the latest GB version).

Best regards,

Tom

Re: Phone reboots randomly

MarlonUk1 — Thu, 06 Sep 2012 14:31:13 GMT

try performing a settings reset first, and observe your phone

if it still occurs , try a factory data reset, and observe your phone again, be mindful of the apps you are installing if they illicit the reboot.

if all else fails, a software repair might do the job, download www.sonymobile.com/global-en/tools/update-service/

Re: Phone reboots randomly

Twom — Fri, 07 Sep 2012 06:59:04 GMT

Well I already did a software repair. But not results. Is it possible to receive the ICS software and firmware? Maybe that will do the job.. My SI number: 1254-3138

Re: Phone reboots randomly

MarlonUk1 — Fri, 07 Sep 2012 07:41:29 GMT

your SI is still not on the list. are locked to a network?

you can have the ICS list if you want, you can flash it on your phone

Re: Phone reboots randomly

Twom — Fri, 07 Sep 2012 09:00:41 GMT

No I'am not locked to a network. It is a phone bought in the Netherlands. How can I flash it to my phone (without loosing warrenty)?

Re: Phone reboots randomly

MarlonUk1 — Fri, 07 Sep 2012 09:05:24 GMT

http://talk.sonymobile.com/thread/38251