topic Re: Xperia U camera flash problem.. in XPERIA archive

Xperia U camera flash problem..

Tomb_Raider — Sat, 25 Aug 2012 20:32:54 GMT

Hello, I got my Xperia U last month I finally got a phone with good camera and flash, but problem is everytime i take a picture with flash on, the whole picture becomes white because of the strong flash light. I also tested Xperia P and S flash light but they were working good and took good pictures in dark.

I wonder if anyone else has same problem with his/her Xperia U? And how to fix it?

Re: Xperia U camera flash problem..

Uliwooly — Sat, 25 Aug 2012 20:39:31 GMT

are you using a protecting case or film, it might be too close to the lens and it's burning the picture as it reflects the flash

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Re: Xperia U camera flash problem..

Tomb_Raider — Sat, 25 Aug 2012 20:46:14 GMT

No actually I dont have any case or anything :S

Re: Xperia U camera flash problem..

Uliwooly — Sat, 25 Aug 2012 20:50:21 GMT

repair your phone with SUS also if possible post some pictures so others can see the issue

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Re: Xperia U camera flash problem..

Tomb_Raider — Sat, 25 Aug 2012 21:04:19 GMT

What is sus?

Re: Xperia U camera flash problem..

Uliwooly — Sat, 25 Aug 2012 21:06:29 GMT

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Re: Xperia U camera flash problem..

Tomb_Raider — Sat, 25 Aug 2012 21:24:05 GMT

Well, It seems that I can take better pictures now with that update, but its still not good enough if I compare with xperia P or S

Re: Xperia U camera flash problem..

Uliwooly — Sat, 25 Aug 2012 21:27:36 GMT

well of course not, the Xperia S has a 12mp exmor R CMOS sensor, xperia P 8mp exmor R CMOS sensor.

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Re: Xperia U camera flash problem..

Tomb_Raider — Sat, 25 Aug 2012 21:36:19 GMT

sigh just sigh I shouldnt have to buy this phone. it doesnt even have ics update

Re: Xperia U camera flash problem..

Uliwooly — Sat, 25 Aug 2012 21:42:38 GMT

ICS should be available in the next few weeks

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Re: Xperia U camera flash problem..

AbdulRehmanSays — Sun, 26 Aug 2012 09:48:52 GMT

Open the backcover of ur phone. You will find a protecter on Camera lens. Just remove that.

Re: Xperia U camera flash problem..

thefreethinker — Sun, 02 Sep 2012 02:32:23 GMT

Hello... I really got the same problem...

Have u resolved ur issue already?

Re: Xperia U camera flash problem..

Tomb_Raider — Sun, 02 Sep 2012 10:19:08 GMT

Yes I did

What I did was, I updated the phone with this Update Center app: http://www.sonymobile.com/gb/tools/update-service/ and also took off the the camera and flash protector

Re: Xperia U camera flash problem..

mohammad6452003 — Tue, 20 Nov 2012 12:45:53 GMT

Just Remove the Protector of Camera Lens:smileywink: it works...

Re: Xperia U camera flash problem..

kartkart — Wed, 12 Dec 2012 20:51:34 GMT

Hi Abdul,

Thanks , It works 🙂

Re: Xperia U camera flash problem..

-Patriik- — Thu, 17 Jan 2013 17:12:07 GMT

Hi,i get the phone yesterday, and it makes abit foggy photos,i've already removed the little plastic cover from the lens,but what 'LED Cover' did you mean?

That little plastic box on the LED flashlight?

Re: Xperia U camera flash problem..

brimble — Sun, 10 May 2015 09:48:07 GMT

Yep mines exp m2, photos with flash ruined but my phone is white, have been told it is the flash back ruining pics, all grossly misty. Why make white phone, or Sony should make all the back black if this is the problem. I'm so disappointed I'll never use or recommend again.