topic Re: Smart headset both side volume not equal in XPERIA archive

Smart headset both side volume not equal

lucaskoh — Sun, 12 Aug 2012 09:01:47 GMT

I own a smart headset, that comes with Xperia P
I use it for 3 weeks already, but there is something wrong with the headset todayThe volume of both side not equal, i mean, the left side has a lower volume than right side.
Help please!

Re: Smart headset both side volume not equal

santam1 — Sun, 12 Aug 2012 09:14:48 GMT

Hi,

please make sure the jack is fully inserted try unpluging it then again inserting....could you try with any other headphones...?? to make sure if it's a problem with phone or headset..??

keep me updated...:smileyhappy:

Re: Smart headset both side volume not equal

lucaskoh — Sun, 12 Aug 2012 10:25:39 GMT

I'm sure that there is problem with my headset. I plugged into phone and laptop, the result was just the same.
Quite sad with it, just after 3 weeks then had problem already.
I went to google play to install a music player with sound balance. I lower the sound at the right side in order to match the left side. Fortunately it works, yet my headset still had problem.
Can i ask for replacement at Sony Centre?Can it count as manufacture defect?

Re: Smart headset both side volume not equal

santam1 — Sun, 12 Aug 2012 10:30:08 GMT

i see...then i guess it's a headset problem...here's the link for all world wide numbers of sony customer support try contacting yours...

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

and for replacement i cannot assure you they will replace it or not...:smileyplain:

Re: Smart headset both side volume not equal

santam1 — Sun, 12 Aug 2012 10:34:04 GMT

but ahh...i heard they replace headset beacuse one of mine friends MH-650 wasn't working it was 8 months old inside warranty and SE service center did replaced it...so i guess they can do it for you...but i'm not sure of it..:smileysad:

Re: Smart headset both side volume not equal

lucaskoh — Fri, 24 Aug 2012 09:34:12 GMT

Sorry for the late reply
Fortunately, my headset works great now!
I left it for a few days, then there is no problem with it already.
I think it's because of the internal wiring..
Thanks!