topic Re: Contact Sync issues in XPERIA archive

Contact Sync issues

BryceH77 — Sun, 23 Sep 2012 09:37:17 GMT

My contacts won't sync properly between my Xperia S and my Outlook Exchange account. When i sync the two accounts I end up with lots of duplicate contacts on my Outlook account. Also, when i add a contact to my phone it doesn't get added to Outlook when i sync.

I have tried deleting the Exchange account and reinstalling but it didn't work. I also exported everything to Google Mail and merged the duplicates as it's easier to do this on GMail than Outlook. I then imported back to Outlook and everything was fine until i synced my phone then the same thing happened, i.e. lots of duplicates.

These problems only seem to have started since I updated to ICS.

Has anyone else had these issues and did you work out a fix?

Any suggestions gratefully received.

Cheers

Re: Contact Sync issues

Johan — Wed, 26 Sep 2012 10:16:43 GMT

I have not noticed any problems with contact sync using Exchange in ICS so far, you might be the first one.

Does this sync involve PC Companion? Or do you just sync directly with the Exchange server in the phone?

Re: Contact Sync issues

BryceH77 — Fri, 28 Sep 2012 20:34:12 GMT

I used PC Companion to set up the contacts on the phone initially and it seemed to work fine. The duplicate problem seems to start when I later sync directly with the phone.

The issues with not picking up new contacts is when i sync directly with the phone too.

Re: Contact Sync issues

Duppie2007 — Fri, 12 Oct 2012 15:10:52 GMT

I have exactly yhe same problem. Have you found a solution yet?

It seems to be an issue since updating to ICS.....

Re: Contact Sync issues

Johan — Mon, 15 Oct 2012 06:48:57 GMT

What if you try to reset your phone? Or delete all the contacts and then re-sync with Google?

Check if this could help and keep me updated.

Re: Contact Sync issues

Duppie2007 — Mon, 15 Oct 2012 14:09:05 GMT

What do you mean by resetting? Go back to factory setting and reinstall completely?

As I have to use Exchange business wise, I would not like to sync through Google...

Re: Contact Sync issues

Johan — Tue, 16 Oct 2012 05:31:16 GMT

If you're not interested in syncing with Google perhaps you could use the program My phone explorer to sync your phone and MS Outlook locally.

http://www.fjsoft.at/en/downloads.php

Re: Contact Sync issues

messir — Tue, 02 Apr 2013 11:47:47 GMT

I have also the same problem with Xperia V

http://talk.sonymobile.com/message/443507#443507