topic Cannot sync exchange mails when connected on GPRS in XPERIA archive

Cannot sync exchange mails when connected on GPRS

Anand1609 — Wed, 05 Sep 2012 15:49:27 GMT

Hi,

I recently upgraded my xperia software to 6.1.A.2.45. After this, I have been facing a peculiar problem. The corporate email account is unable to sync when connected on GPRS. I get an error message "could not open connection to server". But the same works fine when connected on wifi network. I deleted the account and created a fesh account, but still the problem persists. If any of you have faced this issue, please help resolving this.

Anand

Re: Cannot sync exchange mails when connected on GPRS

Petter — Thu, 06 Sep 2012 08:04:35 GMT

Does this problem occur if you have Edge, HSDPA or 3G reception or only with GPRS?

Sounds like you might be missing correctly working internet settings.

You can get hold of new one's if you go to Settings - Xperia - Internetsettings in your phone.

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Re: Cannot sync exchange mails when connected on GPRS

Anand1609 — Thu, 06 Sep 2012 14:03:50 GMT

I have GPRS connection. it is not really related to internet settings. Because I can browse internet on GPRS. it is just that exchange mails are not getting synced when connected on GPRS and it works fine when connected on wifi!

Re: Cannot sync exchange mails when connected on GPRS

Anand1609 — Sun, 09 Sep 2012 11:48:21 GMT

Can Sony support help on this please?

Re: Cannot sync exchange mails when connected on GPRS

Anand1609 — Fri, 14 Sep 2012 10:50:39 GMT

I installed Moxier and it works perfectly fine on GPRS & wifi. Seems like a problem with native mail client. Can i get this uninstalled and re-installed?