topic Problem while updating my xperia s in XPERIA archive https://community.sony.com.mk/t5/xperia-archive/problem-while-updating-my-xperia-s/m-p/2969082#M180316 <HTML><HEAD></HEAD><BODY><P>While updating my xperia s with pc companion the phone switched off and when i'm trying to open it the only thing appears on the screen after the phone vibrates is an image of mobile and caution sign <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/162.png" alt="Alert" title="Alert" /> i can't open my phone or use it.</P><P></P><P>any help please?</P></BODY></HTML> Fri, 24 Aug 2012 13:19:06 GMT M_qandil 2012-08-24T13:19:06Z Problem while updating my xperia s https://community.sony.com.mk/t5/xperia-archive/problem-while-updating-my-xperia-s/m-p/2969082#M180316 <HTML><HEAD></HEAD><BODY><P>While updating my xperia s with pc companion the phone switched off and when i'm trying to open it the only thing appears on the screen after the phone vibrates is an image of mobile and caution sign <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/162.png" alt="Alert" title="Alert" /> i can't open my phone or use it.</P><P></P><P>any help please?</P></BODY></HTML> Fri, 24 Aug 2012 13:19:06 GMT https://community.sony.com.mk/t5/xperia-archive/problem-while-updating-my-xperia-s/m-p/2969082#M180316 M_qandil 2012-08-24T13:19:06Z Re: Problem while updating my xperia s https://community.sony.com.mk/t5/xperia-archive/problem-while-updating-my-xperia-s/m-p/2969083#M180317 <HTML><HEAD></HEAD><BODY><P>Have you tried updating your phone again? I'd suggest using the Update Service tool:</P><P></P><P><A href="http://www.sonymobile.com/gb/tools/update-service/" rel="nofollow noopener noreferrer">http://www.sonymobile.com/gb/tools/update-service/</A></P></BODY></HTML> Sat, 25 Aug 2012 13:22:04 GMT https://community.sony.com.mk/t5/xperia-archive/problem-while-updating-my-xperia-s/m-p/2969083#M180317 Jonathan 2012-08-25T13:22:04Z Re: Problem while updating my xperia s https://community.sony.com.mk/t5/xperia-archive/problem-while-updating-my-xperia-s/m-p/2969084#M180318 <HTML><HEAD></HEAD><BODY><P>My phone did a similar thing and the software would not fix the problem unless I plugged the phone into the back of my computer (into the motherboard). The USB on the front of the computer would not work to fix the phone.</P></BODY></HTML> Tue, 28 Aug 2012 13:23:11 GMT https://community.sony.com.mk/t5/xperia-archive/problem-while-updating-my-xperia-s/m-p/2969084#M180318 jbb 2012-08-28T13:23:11Z