topic Re: touch keys not lighting up in XPERIA archive

touch keys not lighting up

Deranged — Fri, 10 Aug 2012 05:17:20 GMT

The three touch keys on the transparent bans aren't lighting up. They only light up when I unlock the phone. I dunno if this is normal or not. What's wrong and how to solve this?

Re: touch keys not lighting up

Raja22223 — Fri, 10 Aug 2012 05:24:54 GMT

The Transparent Strip Lights have the Time limit to turn off in Limited time, It is same in All Xperia P Models, If u Unlock the mobile they Blink and go off in 5 - 10 seconds.

Re: touch keys not lighting up

Deranged — Fri, 10 Aug 2012 05:29:22 GMT

The thing is after unlocking once the lights go off. If I tap them again the buttons don't light up. Is this normal?

Re: touch keys not lighting up

Raja22223 — Fri, 10 Aug 2012 05:31:49 GMT

If u touch the Srtip the lights shoulg Glow, Hope there is some problem , Not to worry Fisrt try to repair the software with SUS

Hope this may help u ....

http://www.sonymobile.com/gb/tools/update-service/

Do a factory rest in ur mobile.

Note: Back up ur phone memmory while performing SUS.

Re: touch keys not lighting up

Deranged — Fri, 10 Aug 2012 05:36:47 GMT

But that link is for updating only right?

And how do I back up my content?

Re: touch keys not lighting up

Deranged — Fri, 10 Aug 2012 05:41:53 GMT

Also I've noticed that sometimes only one key lights up and not all. Could this ne hardwarep roblem?

Re: touch keys not lighting up

Raja22223 — Fri, 10 Aug 2012 05:44:00 GMT

Just download the SUS Software to ur PC and install it....It will guide u the procedure for repairing of software.

For back up, Connect ur mobile to PC and Back up.

Re: touch keys not lighting up

Raja22223 — Fri, 10 Aug 2012 05:45:59 GMT

We cant conform directly as Hardware problem ,First try to repair the Software, If it was Not solved Then Contact the Local Service Guys, hope they may help u

Re: touch keys not lighting up

Deranged — Fri, 10 Aug 2012 05:48:20 GMT

Do I need to back up even for repairing?

Re: touch keys not lighting up

Deranged — Fri, 10 Aug 2012 05:49:26 GMT

Can I contact Sony directly like this guy?

http://talk.sonymobile.com/thread/47596?tstart=0

Re: touch keys not lighting up

Raja22223 — Fri, 10 Aug 2012 05:54:03 GMT

Yes u can contact them ....If u perform thr software repair, The contacts, Messages will get delete, That is the reason i am suggesting u to back up the things.

Re: touch keys not lighting up

Deranged — Fri, 10 Aug 2012 06:00:04 GMT

And all the apps also?

Re: touch keys not lighting up

Raja22223 — Fri, 10 Aug 2012 06:03:40 GMT

Yes, Go through the below link u will find how to back up.

http://talk.sonymobile.com/thread/20218