topic Compatibility problem between SmartWatch and Samsung S3 in XPERIA archive

Compatibility problem between SmartWatch and Samsung S3

gargvishal — Wed, 19 Sep 2012 14:06:41 GMT

I am able to use Sony Smart Watch with Sony Experia U. However, when I am using the same watch with Samsung Galaxy S3 I am getting very small display on the watch. The font size is very small and I cannot ready any text, especially in the messaging etc. I had raised this ticket earlier and I was told that S3 and Smartwatch are not compatible. Now I see that S3 is listed as fully compatible. I have updated the software and firmware of the phone and watch, still the problem persists.

Image of the applications screen:

Image showing "No events". The box is taking oly 1/4 of the screen not readable.

Image showing a text message. Hardly readable:

Re: Compatibility problem between SmartWatch and Samsung S3

Johan — Thu, 20 Sep 2012 10:02:26 GMT

I will have to forward this to our developers to have them check it. Please share the following details.

Firmware version on phone, SmartWatch and application.

Re: Compatibility problem between SmartWatch and Samsung S3

gargvishal — Thu, 20 Sep 2012 17:19:20 GMT

Thanks Johan. These images should give you the required info.

regards,

Vishal

Thanks

Re: Compatibility problem between SmartWatch and Samsung S3

gargvishal — Mon, 08 Oct 2012 05:59:25 GMT

HI Johan,

I hope you have recceived the required info. Any update?

regards,

Vishal

Re: Compatibility problem between SmartWatch and Samsung S3

Johan — Thu, 11 Oct 2012 08:37:46 GMT

We were able to test this but not to replicate the problem unfortunately. So I don't have any answer to what might be causing this, since our options to investigate Samsungs software is limited,

What you can try is to reset/update both phone and SmartWatch to check if it makes any difference.

Keep me updated.

Re: Compatibility problem between SmartWatch and Samsung S3

anurag2403 — Mon, 22 Oct 2012 17:50:57 GMT

Hey johan.. i am facing the same issue...

tried the smart watch with samsung galaxy s3..

but the font size is too smal. not readable..

updated the watch as well as the cell phone.. but aint working.. plz help!

Re: Compatibility problem between SmartWatch and Samsung S3

gargvishal — Wed, 07 Nov 2012 05:57:23 GMT

I have tried reset and update but no difference. Are you able to use this watch with SIII without any problems?

Vishal

Re: Compatibility problem between SmartWatch and Samsung S3

arun_george_198 — Thu, 22 Nov 2012 08:14:06 GMT

I also have the same issue Johan. I am using galaxy s2 . The font size is not readable.? Please help.

Re: Compatibility problem between SmartWatch and Samsung S3

Johan — Thu, 29 Nov 2012 08:25:08 GMT

Tests have now been made on both Galaxy SII and SIII but we have not been able to replicate the issue you guys are experiencing.

I suggest that you try the following.

- Uninstall SmartConnect, any host app's and SmartWatch app's

- Run Update Service on the SmartWatch

- Download and install SmartConnect
- Pair your SmartWatch again and install your SmartWatch app's.

Let me know if this helps or not.

Re: Compatibility problem between SmartWatch and Samsung S3

arun_george_198 — Thu, 13 Dec 2012 13:30:54 GMT

Johan,Johan,

No that did not help for SII . I tried it and did not work. I am on ICS in Samsung SII(Official). Can you try on it and then replicate. Please resolve this as soon as possible . I love this product.

Thanks

-Arun

Re: Compatibility problem between SmartWatch and Samsung S3

rajatunlimited — Fri, 21 Dec 2012 07:46:53 GMT

I am using the smart watch with Galaxy Note 1 and facing the same issue