topic Re: bug or a problem in the screen? in XPERIA archive

bug or a problem in the screen?

bjornsunga — Wed, 19 Sep 2012 12:52:19 GMT

hi...

i recently got my xperia s..

the problem is...

after a month of using it..

a wierd bug or what happend to it...

the lower left screen (near the back button)

keeps pressing the button even though iam not pressing it...

and somtimes when iam trying to create a txt message..

it just keeps on pressing random buttons...

i had to lock the screen a lot of time and unlock it to stop it from happening...

so if anyone has the same promblem.. can you please tell

me any solution to stop it?.

its really annoying and keeps wasting my time on txting and recieving calls...

Re: bug or a problem in the screen?

Smailchenko — Wed, 19 Sep 2012 13:01:51 GMT

Try to repair the phone's software using PCC or SUS , it may help

Re: bug or a problem in the screen?

bjornsunga — Wed, 19 Sep 2012 13:04:01 GMT

uhm i know this may sound weird but...

what is a PCC or SUS?

sory.. total noob here..

Re: bug or a problem in the screen?

Smailchenko — Wed, 19 Sep 2012 13:07:01 GMT

PCC = PC companion

SUS = Sony update service

Re: bug or a problem in the screen?

bjornsunga — Wed, 19 Sep 2012 13:15:52 GMT

ahw...

ok...

thx...

Re: bug or a problem in the screen?

bjornsunga — Wed, 19 Sep 2012 14:05:08 GMT

i did what you suggested..

but still no improvement... its still the same...

Re: bug or a problem in the screen?

djingga — Wed, 19 Sep 2012 16:13:12 GMT

i have the same problem... is it this one? I think someone from Sony have to take a look on it.

Re: bug or a problem in the screen?

Akshay-XperiaS — Wed, 19 Sep 2012 17:58:47 GMT

wow, this problem seems to uneatrh in more and more devices.. I had the same issue for 2 days and then the whole screen stopped working sometime back.. ie no touch is recognized.

Now my only hope is the dreaded service center, btw does anybody know hoe to boot in recovery mode since i want to hard reset and wipe my phone before giving it to the service guys..

Re: bug or a problem in the screen?

Jake-SonyXperia — Wed, 19 Sep 2012 23:24:35 GMT

I can only suggest that you get the handset to a service centre for assessment/repair. I have supplied a link below that will allow you to find contact details of Sony Xperia Support.

http://www.sonymobile.com/global-en/support/contact-us/

Re: bug or a problem in the screen?

bjornsunga — Thu, 20 Sep 2012 17:58:44 GMT

I think iam gonna do that..

cause it really keeps on getting worse..

its getting harder and harder to use.. it takes me about 5 minutes just to open a application...

and a lot of time when iam trying to compose a text message.

Re: bug or a problem in the screen?

manojkatta — Fri, 21 Sep 2012 15:06:34 GMT

Dude that is not a software bug !!! pls uncheck the pointer location in the developer options in settings

Settings-->Developer options---->Pointer location (uncheck it)

Re: bug or a problem in the screen?

Akshay-XperiaS — Sat, 22 Sep 2012 16:36:47 GMT

My phone suddenly started working for a brief period and now again the touch stopped working. I am pretty sure its the S/W messing up. I need to return it to the service guys.. Can anybody tell me how to backup and wipe my phone clean ( eg hard reset) without using the touch screen.. I have read that you can do it via the recovery mode but how does one boot into the recovery mode.. can anybody please help me..

Re: bug or a problem in the screen?

Akshay-XperiaS — Sun, 23 Sep 2012 23:09:54 GMT

Guys, I implore uall to help me and the rest of us with this issue.. I have read other forums and it seems that some Sony Phones with ICS have touchscreen issues.. Its starts off as difficulty in unlocking the phone or answering calls but ends up with a dead touch screen..

I am pretty sure its a s/w issue.. Does anybody have any idea of what this issue can be and what can be the possible solutions.. A flash or a complete reset..

A guy who gave such a phone to the service guys was returned the phone onfirming a s/w issue.. Kindly shed some light developers/sony support/users..