topic Re: freeze and unresponsive screen in XPERIA archive

freeze and unresponsive screen

Fri, 22 Jun 2012 19:32:01 GMT

when i play a game on my xperia s my screen becomes unresponsive, and when i browse the internet my screen freezes i have to reboot my phone because of this.

is this normal and any way to solve this problem i tryed to repair the software but it doesn't worked for me than a sony worker said format the sd card i did this and there was no difference? Should i take it back to the shop? and will sony fix this?

many thanks mitchel

Re: freeze and unresponsive screen

Uliwooly — Fri, 22 Jun 2012 19:33:31 GMT

use SUS to update/repair your phone

Sony Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

Don't forget to mark the Correct Answers & Helpful Answers

Re: freeze and unresponsive screen

Fri, 22 Jun 2012 19:40:44 GMT

i tryed it with pc companion does it make a difference because the repair with pc companion doesn't work it still keeps freezing

Re: freeze and unresponsive screen

Uliwooly — Fri, 22 Jun 2012 19:44:15 GMT

it should be the same, I think it's an app acting up, perhaps a taskiller, antivirus or battery app, repair your phone and do NOT download any app at all, uninstall mcafee and see if you get the same error

Don't forget to mark the Correct Answers & Helpful Answers

Re: freeze and unresponsive screen

Fri, 22 Jun 2012 19:49:18 GMT

i use a task killer and a battery app can those applications make the phone freeze or cause the screen to be unresponsive?

Re: freeze and unresponsive screen

Uliwooly — Fri, 22 Jun 2012 19:56:10 GMT

yes they can

you do NOT need them at all

http://www.engadget.com/2012/06/18/android-wakelock-api-bugs/

Android apps that use power control APIs are often 'battery killers,' oh the irony

http://www.tgdaily.com/mobility-features/64061-api-glitch-may-explain-fast-draining-phone-batteries

http://www.purdue.edu/newsroom/research/2012/120613HuSmart

Don't forget to mark the Correct Answers & Helpful Answers

Re: freeze and unresponsive screen

Fri, 22 Jun 2012 20:03:42 GMT

i just installed the software i will download all my apps without the battery indicator task killer and the avg security if it happens again should i than take it back to the shop or is there another way that can cause this freezing?

Re: freeze and unresponsive screen

Uliwooly — Fri, 22 Jun 2012 20:05:01 GMT

if it happens again, you should take it back to the store

Don't forget to mark the Correct Answers & Helpful Answers