topic Re: problem wth camera app. in XPERIA archive

problem wth camera app.

utkarsh3346 — Wed, 08 Aug 2012 10:34:25 GMT

i ve problem wth camera app. of my phone

it says camera app is nt respinding force close then i ve 2 restart my phn to be able to use camera again

i ve updated to .184 n it works smooth except dis problem which dere in preious firmware too

pls help

Re: problem wth camera app.

santam1 — Thu, 09 Aug 2012 03:37:53 GMT

Hi,

Try doing a software repair with SUS(Sony update service) here's the link...

http://www.sonymobile.com/global-en/tools/update-service/

*please note doing a software repair will remove all user data so backup if you need..

Keep me updated...

Re: problem wth camera app.

Chereynn — Tue, 21 Aug 2012 05:46:48 GMT

yeah i do too, how am i going to have it back..:smileyconfused::smileycry:

hope the sony folks will solve this...

it's brand new, then it goes like that...

so sad, really

any one here, pls help

Message was edited by: Chereynn

Re: problem wth camera app.

ezhikov — Tue, 21 Aug 2012 07:04:04 GMT

I'm having this problem when using other applications that use the camera. Try to force stop an application that uses the camera.

Re: problem wth camera app.

xallobj — Fri, 24 Aug 2012 07:15:37 GMT

The camera does not respond, the app does not start, on 2nd start it states that the camera is not available.

Did 2 complete reset with deleting everything from inside the settings and with SUS. No solution at all.

Re: problem wth camera app.

MarlonUk1 — Fri, 24 Aug 2012 07:19:39 GMT

first, follow santam's advice

ezhikov's advice is also correct.

perform a simple test *#*#7378423#*#* service test>camera

is it working well?

observe your phone , if there are apps that may interfere with camera usage, or anything that you do that might cause the problem.

Re: problem wth camera app.

MarlonUk1 — Fri, 24 Aug 2012 07:20:26 GMT

try also using another Sd card, preferably with higer class speed rating to the one your using now.

Re: problem wth camera app.

ezhikov — Fri, 24 Aug 2012 07:22:27 GMT

Did you install any application after SUS-repair? I mean before you start the camera. Any application that can use the camera.

Re: problem wth camera app.

xallobj — Fri, 24 Aug 2012 11:28:16 GMT

Using the Service Menu, Camera Test, the Camera does not work also... So either it's a hardware failure or the new software does not work... I hate this sola

Re: problem wth camera app.

MarlonUk1 — Fri, 24 Aug 2012 11:36:16 GMT

well then I guess you need to send your phone to sony service center, http://www.sonymobile.com/global-en/support/contact-us/

Re: problem wth camera app.

Petter — Wed, 29 Aug 2012 12:43:12 GMT

Contact your local Sony Mobile support and they can help you out of how to hand your phone in to one of our authorized service shops.

You can find contact info on the link below.

http://www.sonymobile.com/gb/support/contact-us/

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