topic Re: why my Ray can't update to 4.1.B.0.431 in XPERIA archive

why my Ray can't update to 4.1.B.0.431

Thu, 21 Jun 2012 15:39:41 GMT

When I connect my xperia Ray, I have message the new update. and I try to update my Ray but I have found message error ( unable to install or start phone software update ) can anyone help me to solve my problem ( sory if my english is not good enough ) thank for help.

Re: why my Ray can't update to 4.1.B.0.431

Jonathan — Thu, 21 Jun 2012 16:56:38 GMT

Which program are you using to try and update your phone?

Re: why my Ray can't update to 4.1.B.0.431

EVO — Fri, 22 Jun 2012 15:46:37 GMT

Dear Sir,

i tried to update my xperia ray today from 4.1.A.. > 4.1.B.. using Sony PC Companion 2.1, but during updating process it sends message (unable to install or start phone software update components) kindly advise for sulotion ASAP,

thanks in advance

Re: why my Ray can't update to 4.1.B.0.431

Jonathan — Fri, 22 Jun 2012 16:31:53 GMT

Please try again with this program instead:

http://www.sonymobile.com/gb/tools/update-service/

Re: why my Ray can't update to 4.1.B.0.431

EVO — Fri, 22 Jun 2012 17:27:24 GMT

thanks for prompt reply,

i will try out this program instead and feedback you

Regards!

Re: why my Ray can't update to 4.1.B.0.431

EVO — Fri, 22 Jun 2012 19:29:26 GMT

it takes ages to download the update package((((

Re: why my Ray can't update to 4.1.B.0.431

Uliwooly — Fri, 22 Jun 2012 19:31:25 GMT

that's directly proportional to your broadband speed

Don't forget to mark the Correct Answers & Helpful Answers

Re: why my Ray can't update to 4.1.B.0.431

EVO — Fri, 22 Jun 2012 20:15:08 GMT

yea, i think so, but it's much much slower than previous updates.. i used to update with same internet speed but in much shorter time.. maybe because it's now being updated through Update Service software unlike last update i did which was through Sony PC Companion softare

Re: why my Ray can't update to 4.1.B.0.431

Uliwooly — Fri, 22 Jun 2012 20:20:07 GMT

just imagine all 2011 Xperia users are trying to update

Don't forget to mark the Correct Answers & Helpful Answers

Re: why my Ray can't update to 4.1.B.0.431

krishnamarda — Wed, 27 Jun 2012 07:02:31 GMT

I tried this program also, but didnt work.

what coul be reason to show this error "unable to install or start phone software update components";

Re: why my Ray can't update to 4.1.B.0.431

Uliwooly — Wed, 27 Jun 2012 07:04:12 GMT

busy servers

Don't forget to mark the Correct Answers & Helpful Answers