topic Re: [IMPORTANT] LED BUG & LOCKSCREEN BUG -> Update is coming! in XPERIA archive

[IMPORTANT] LED BUG & LOCKSCREEN BUG -> Update is coming!

My573r10 — Thu, 21 Jun 2012 09:27:28 GMT

Hello Community!

I have some great news for you!

I recently spoke with a customer service representative from Sony and he has assured me that Sony is aware of the problems.

There will be both fixed, the lockscreen notifications AND the notification LED (for SMS and WhatsApp, etc.)!

The update will be rolled out within the next 2 to 3 weeks.

This is valid at least for Germany;) But I think that everyone else will get the update to a similar time!

I hope I could help you with this message.

Below is the original message history (in German):

Me:

Sehr geehrter Kundensupport,

Seit dem Upgrade auf Android 4.0.4 ICS funktioniert die LED Benachrichtigung bei eingehenden SMS oder anderen Apps (wie Whatsapp etc.) bei niemandem mehr!

Des Weiteren wird keine Lockscreen Benachrichtigung angezeit, wenn eine SMS eingegangen ist oder man einen Anruf verpasst hat.

Im Namen von vielen unzufriedenen Kunden würde ich gerne wissen, ob und vor allem wann ein Update kommt, dass diese Probleme wieder behebt!

S***: Herzlich willkommen im Sony Xperia Support, mein Name ist S***. Einen Moment bitte ich lese eben Ihre Frage durch.

S***: Hallo M***, dabei handelt es sich um ein bekanntes Problem. Wir arbeiten derzeit an einem Update um selbiges zu beheben.

Me: Das hört sich gut an! Werden damit beide genannte Probleme behoben?

S***: Ja, beide Probleme werden mit dem kommenden Update behoben werden.

Me: Klasse, das freut mich. Können Sie mir / uns einen ungefähren Zeitraum nenne, wann das Update ausgerollt wird?

S***: Ich gee davon aus, dass das Update in den nächsten 2 Wochen ausgeliefert werden sollte.

Re: [IMPORTANT] LED BUG & LOCKSCREEN BUG -> Update is coming!

Raja22223 — Thu, 21 Jun 2012 09:32:06 GMT

Thats really a good news to hear bt...

http://talk.sonymobile.com/message/223699#223699

Here they are saying no future update..

Re: [IMPORTANT] LED BUG & LOCKSCREEN BUG -> Update is coming!

Veresova — Thu, 21 Jun 2012 10:44:15 GMT

This seems to be good news, thank you for the information.

Re: [IMPORTANT] LED BUG & LOCKSCREEN BUG -> Update is coming!

Thu, 21 Jun 2012 11:26:26 GMT

Thanks for the information, let's hope !

Re: [IMPORTANT] LED BUG & LOCKSCREEN BUG -> Update is coming!

Ingo — Thu, 21 Jun 2012 13:15:26 GMT

Thank you very much

Grüße

Ingo

Re: [IMPORTANT] LED BUG & LOCKSCREEN BUG -> Update is coming!

ply17410 — Thu, 21 Jun 2012 13:57:08 GMT

Thanks for taking the time to post your news. Let's hope this is not all that they are fixing.

Bob H

ST18a Ray

USA

AT&T

Re: [IMPORTANT] LED BUG & LOCKSCREEN BUG -> Update is coming!

Uliwooly — Thu, 21 Jun 2012 14:17:04 GMT

awesome news, do you think they can comment on this?

Sony agreed to 18months updates after the release day, is Sony keeping their word?

http://talk.sonymobile.com/message/223571#223571

Re: [IMPORTANT] LED BUG & LOCKSCREEN BUG -> Update is coming!

Thu, 21 Jun 2012 15:20:12 GMT

Thanks!

Re: [IMPORTANT] LED BUG & LOCKSCREEN BUG -> Update is coming!

gaurimathur1 — Thu, 21 Jun 2012 16:47:54 GMT

i hope so...but apparently they have removed the led function to reduce battery consumption..! i got a mail from them stating the same..!

but i really really hope thers an update..!

Re: [IMPORTANT] LED BUG & LOCKSCREEN BUG -> Update is coming!

My573r10 — Thu, 21 Jun 2012 18:52:40 GMT

I am sure that the statement I have just received is valid.

Sony gets massive criticism every day because of these beetles from thousands of customers.

So for me it makes absolute sense that they release this update soon

The fact that Android is not supporting the LED notification is definitely not true.

There are many other smartphones from other manufacturers that can support that too :smileywink:.

Re: [IMPORTANT] LED BUG & LOCKSCREEN BUG -> Update is coming!

My573r10 — Thu, 21 Jun 2012 18:53:01 GMT

Grüße zurück

Re: [IMPORTANT] LED BUG & LOCKSCREEN BUG -> Update is coming!

My573r10 — Thu, 21 Jun 2012 18:55:00 GMT

I am glad that you recognize that I've made the effort

And I am also glad that I can help you with it!

Re: [IMPORTANT] LED BUG & LOCKSCREEN BUG -> Update is coming!

My573r10 — Thu, 21 Jun 2012 18:56:28 GMT

If I have time, I will contact the support again regarding this! Thank you.

Re: [IMPORTANT] LED BUG & LOCKSCREEN BUG -> Update is coming!

My573r10 — Thu, 21 Jun 2012 18:58:10 GMT

I think this is simply not true. Why should the LED function drain the battery faster in ICS? :smileygrin:

I think the update will really fix it!

Re: [IMPORTANT] LED BUG & LOCKSCREEN BUG -> Update is coming!

xray_magz — Thu, 21 Jun 2012 21:13:12 GMT

Let's hope it's true.

Re: [IMPORTANT] LED BUG & LOCKSCREEN BUG -> Update is coming!

iainbong — Fri, 22 Jun 2012 00:20:40 GMT

Update firmware evidence: http://talk.sonymobile.com/message/201205#201205

I just found out that another new firmware was just released yesterday (19th June 2012)

for both WT19i and WT19a,

Sony Xperia Live With Walkman. So, this can conclude that Sony did have bugs fix update for us, is it?

Link to WT19i:http://www.ptcrb.com/vendor/complete/view_complete_request_guest.cfm?modelid=19869

Link to WT19a:http://www.ptcrb.com/vendor/complete/view_complete_request_guest.cfm?modelid=19868

Re: [IMPORTANT] LED BUG & LOCKSCREEN BUG -> Update is coming!

Uliwooly — Fri, 22 Jun 2012 00:27:33 GMT

those are for specific markets like the 2.3.4 .69 was for Germany only, there was another one with a letter C and that was for Israel.

Don't forget to mark the Correct Answers & Helpful Answers

Re: [IMPORTANT] LED BUG & LOCKSCREEN BUG -> Update is coming!

Fri, 22 Jun 2012 01:16:59 GMT

Aint 4.1 Jelly Bean? And i thought released aint mean released for consumers

Re: [IMPORTANT] LED BUG & LOCKSCREEN BUG -> Update is coming!

Uliwooly — Fri, 22 Jun 2012 01:31:05 GMT

no, that's the Build Number not the android version

the ONLY phone that will get it, if the rumors are true, is the current Nexus phone and in few months the rest of android.

Don't forget to mark the Correct Answers & Helpful Answers

Re: [IMPORTANT] LED BUG & LOCKSCREEN BUG -> Update is coming!

ShinOrochiX — Fri, 22 Jun 2012 11:07:27 GMT

Rumours show that 4.1 is Jelly Bean (check this out). I highly doubt that the 2011 Xperia's will get Jelly Bean, I think that Sony may only release Jelly Bean to the 2012 Xperia's in the future.