topic Re: stuck at boot screen in XPERIA archive

stuck at boot screen

dweezy1 — Wed, 11 Jul 2012 09:34:47 GMT

I have an x10 mini pro. Lately, it keeps crashing and freezing. Today I tried to turn it off and on (I usually reboot it like once every three days). Now its stuck at the boot screen. The white sony logo flashes and it just keeps on repeating. I've tried sony pc companion and sony update service to repair (note: repair, not update) the phone. PC companion says that there is no software available for my phone. Sony Update service tells me that my phone is up to date. But I can't turn my phone on. Its stuck at the white logo at boot. Someone please help?

Re: stuck at boot screen

gwhispererz — Wed, 11 Jul 2012 12:03:11 GMT

Hi, suggest you repair phone software with Sony Update Service again. You should have option to repair software, just proceed and click Repair.

If still not possible, you have no choice but to send it to your local Service Centre for repair.

Be aware that this process will erase phone data completely.

Re: stuck at boot screen

dweezy1 — Wed, 11 Jul 2012 12:45:34 GMT

I uninstalled SUS and reinstalled it again. Didn't work. And I'm not worried about losing phone data, I just want it to be usable again. I'm in Maldives so I don't have any local Service Centre here.

Re: stuck at boot screen

gwhispererz — Wed, 11 Jul 2012 12:51:54 GMT

Don't you have the option to proceed to next screen to repair phone software on both PC Companion and Sony Update Service?

Re: stuck at boot screen

dweezy1 — Wed, 11 Jul 2012 13:04:42 GMT

Well, it checks the software and then says my phone is up to date. Is there any way I could force it to repair itself or maybe hard reset my phone?

Re: stuck at boot screen

gwhispererz — Wed, 11 Jul 2012 13:11:48 GMT

For PC Companion, Support Zone>Start, Phone Software Update>Start, a screen will pop up, click repair phone.

Re: stuck at boot screen

dweezy1 — Wed, 11 Jul 2012 13:19:26 GMT

When I click on support zone, the new windows shows nothing. There is no pop up screen. It doesn't even recognize the connected phone. Everytime I connect the usb cable (attached to the phones) to the pc, it starts the boot lap again and gets stuck at the white logo. This is what I get when I click support zone on pc companion.

Re: stuck at boot screen

gwhispererz — Wed, 11 Jul 2012 13:22:34 GMT

Same with Sony Update Service?

Re: stuck at boot screen

dweezy1 — Wed, 11 Jul 2012 13:30:53 GMT

This is what I got

Re: stuck at boot screen

gwhispererz — Wed, 11 Jul 2012 13:32:52 GMT

Unfortunately, I think you have no option but to visit your local Service Centre.

Re: stuck at boot screen

dweezy1 — Wed, 11 Jul 2012 13:38:08 GMT

Ok... I give up. Thanks anyway.

Re: stuck at boot screen

gwhispererz — Wed, 11 Jul 2012 13:39:41 GMT

No problem ....

No regret, at least you tried.

Re: stuck at boot screen

MarlonUk1 — Wed, 11 Jul 2012 13:51:04 GMT

I found these, can you try it?

Turn the power off. If your Sony Ericsson Xperia X10 mini pro is frozen, pull the battery out and reinsert it
Hold the Left and right buttons located beneath the display
Press and release the Power button
Follow the on-screen instructions to hard reset your phone

http://www.eyes4tech.com/2011/09/sony-ericsson-xperia-x10-mini-pro-how-to-fix-hanging-problem-hard-reset

Re: stuck at boot screen

dweezy1 — Wed, 11 Jul 2012 14:17:58 GMT

I have the model SK17i

And it didn't work. But thanks!!

Re: stuck at boot screen

gwhispererz — Wed, 11 Jul 2012 14:23:01 GMT

Xperia Mini Pro ....

- Thread moved to correct community -

The advices are pretty much the same, since you have no option to repair software yourself, you just have to send it to your local Service Centre.

Re: stuck at boot screen

MarlonUk1 — Wed, 11 Jul 2012 14:54:22 GMT

oh . I thought ,

dweezy wrote:

I have an x10 mini pro

Re: stuck at boot screen

dweezy1 — Thu, 12 Jul 2012 04:18:08 GMT

I'm sorry!!! My mistake. Anyway, I FIXED IT!!! Here's how.

I gave up on SUS and PCC and used flashtool.

I downloaded ftf from here

http://xperiadev.wordpress.com/xperia-ftf-firmwares/

I downloaded the firmware for SK17a (the US generic version from the link to mediafire) and the baseband 72 for 4.1.B.0.431.

For those who use this method (and are noobs like me), the basband has to be unzipped and compiled into an ftf file. You can do that using flashtool. Flashtool>Advanced>Bundle Creation

Navigate to the the folder that you uzipped the baseband file to, and choose all the .sin files. Click OK. Now it's an ftf file and you can find it in the firmwares folder.

Flash the baseband thingy first and then flash the firmware.

It worked for me!! :smileygrin:

Re: stuck at boot screen

MarlonUk1 — Thu, 12 Jul 2012 04:54:43 GMT

yay! good for you. :smileyhappy::smileylaugh:

Re: stuck at boot screen

gwhispererz — Thu, 12 Jul 2012 12:10:40 GMT

I guess you are aware that it is not the official way ....

Re: stuck at boot screen

dweezy1 — Thu, 12 Jul 2012 14:44:15 GMT

Yes, I know. But I don't have a local service centre here so....;) Btw, SUS and PCC is working for me now.