HELP WANTED. SYSTEM CRASHED.

giulio1 — Mon, 06 Aug 2012 20:52:44 GMT

Dearest Sirs,

I've just purchased the great smartphone xperia Sola but now I've a great problem with it and really hope you are able to help me and fix the unexpected item. Well, I was updating the software of the phone with Pc Companion when, at a certain point and suddenly, my PC crashed and turned off. Once turned on it again, unfortunately the updating operation has not continued any more, as supposed in such a case. Now I've my phone which displays a triangle with an exclamation mark within and guess what it wants to say: system crashed and no starting software. I try and try to connect it to PC Companion again, but the phone is never and never pointed out.

I do not what to do. Only a few minutes ago I had a wonderful phone (I am a real SONY fan and continue to be so) and now I've a phone which does not work any more. But I'm sure it can be fixed and would like somebody to help me and solve the question for a real unexpected error.

Please, will you get me the possibility to retrieve the system and tell me the way to? It' s an urgent case.

Sure of your interest, I tahnk you in advance and look forward to hear from you very very soon.

Giuliano

Re: HELP WANTED. SYSTEM CRASHED.

MarlonUk1 — Tue, 07 Aug 2012 04:31:54 GMT

try repairing with sony update service ;http://www.sonymobile.com/global-en/tools/update-service/

if not i suggest to bring it to a sony service center. you still have your warranty. http://www.sonymobile.com/global-en/support/contact-us/

Re: HELP WANTED. SYSTEM CRASHED.

giulio1 — Tue, 07 Aug 2012 11:36:53 GMT

THANK YOU SO MUCH.

Thanks indeed. I've fixed the issue.

So happy now.

My congratulations for your support and help.

Ciao. Giuliano

Re: HELP WANTED. SYSTEM CRASHED.

MarlonUk1 — Tue, 07 Aug 2012 12:30:20 GMT

No problem

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HELP WANTED. SYSTEM CRASHED.

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Re: HELP WANTED. SYSTEM CRASHED.