topic Xperia S Mobile Data Network Connection Not Working in XPERIA archive

Xperia S Mobile Data Network Connection Not Working

Tue, 10 Jul 2012 17:07:11 GMT

I have been experiencing this for months already. I am honestly not sure how and when this problem started but I am sure that when I bought this phone last March/April 2012, my data network was working. And then an update became available (not the ICS update), problems started to happen. Data network became limited to certain apps only. And then the ICS update happened. 98% if the time, the data network never worked. I only get notifications, for example from Facebook, but when I click on the notification, it always never gets to show me what the notification was about.

I asked my provider about this a couple of times so they can check if their services are running properly and they always confirmed that this service on my account is working well. And I doubt they will disable this or what since I've been using this service since forever! Unless there are any problems with their services, which I am not aware of...

Now, contacting Sony directly seems to be my next (if not my last) best option.

Help, anyone? I'd like to be able to use all features of my phone everywhere and anytime but this problem is preventing me to do so. I love my phone but so far, it's not loving me back.

Would appreciate any assistance on this.

Thanks.

Re: Xperia S Mobile Data Network Connection Not Working

Uliwooly — Tue, 10 Jul 2012 17:12:26 GMT

did you bought a micro SIM card or did you cut it? do you have the correct APN settings? go to settings > about phone > status > check the signal

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Re: Xperia S Mobile Data Network Connection Not Working

Tue, 10 Jul 2012 18:02:52 GMT

I have a micro SIM card, of course.

As for the APN, I downloaded it directly from my provider but let me check again.

Re: Xperia S Mobile Data Network Connection Not Working

Uliwooly — Tue, 10 Jul 2012 18:04:58 GMT

ok I would say enter them manually

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Re: Xperia S Mobile Data Network Connection Not Working

Tue, 10 Jul 2012 18:27:31 GMT

Tried looking online for the APN for my network, manually input it but still not working. Told me to go to sonymobile.com to get the correct settings.

Re: Xperia S Mobile Data Network Connection Not Working

Uliwooly — Tue, 10 Jul 2012 18:30:17 GMT

what is your network?

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Re: Xperia S Mobile Data Network Connection Not Working

Tue, 10 Jul 2012 18:35:49 GMT

Smart Communications (Philippines). I currently have the following info/settings from them:

Name: Smart Internet

APN: Internet

Proxy: 010.102.061.046
Port: 8080

MCC: 515

MNC: 03

Authentication type: PAP

APN Type: default,supl

APN Protocol: iPv4

Bearer: Unspecified

All others are blank (showing "not set")

Re: Xperia S Mobile Data Network Connection Not Working

Uliwooly — Tue, 10 Jul 2012 18:51:54 GMT

Name: SMART

APN: smart1

Proxy: 10.102.61.46

Port: 8080

Username:

Password:

Server:

MMSC:

MMS Proxy:

MMS Port:

MMS Protocol: WAP 2.0

MCC: 515

MNC: 03

APN type: httpproxy

Connect using:

IP address: 10.102.61.46

User id: smartwap

Password: smartwap

Data mode: connection less

Security: On

Show images: On

Response timer: 30

For GSM Data, you will also need the following:

Connection type: Continuous

Connection security: Off

Bearer: Data

Dial-up number: +639198961000

Data call type: ISDN

Data call speed: 9600

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Re: Xperia S Mobile Data Network Connection Not Working

Tue, 10 Jul 2012 18:56:53 GMT

Not working either...

Re: Xperia S Mobile Data Network Connection Not Working

Uliwooly — Tue, 10 Jul 2012 19:05:45 GMT

have you check if your area has 3G coverage?

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Re: Xperia S Mobile Data Network Connection Not Working

Johan — Wed, 11 Jul 2012 11:44:15 GMT

Is data enabled?

Menu > Settings > Wireless & networks > Mobile networks > Data enabled.

Have you tried another SIM card?

Re: Xperia S Mobile Data Network Connection Not Working

Wed, 11 Jul 2012 15:38:55 GMT

Yes. I've been using my data connection since my Xperia X10. When I switched to S, it was also working until after a few months.

Re: Xperia S Mobile Data Network Connection Not Working

Wed, 11 Jul 2012 15:41:23 GMT

Yes, data is enabled. I haven't tried another sim. I will do so when a spare sim is available. But I'm doubtful this is the problem since, as I've mentioned earlier, I have successfully used this after I bought it.

Re: Xperia S Mobile Data Network Connection Not Working

MarlonUk1 — Wed, 11 Jul 2012 15:51:11 GMT

how about this. http://www.coolbuster.net/2010/07/how-to-setup-smart-mobile-internet.html

Re: Xperia S Mobile Data Network Connection Not Working

MarlonUk1 — Wed, 11 Jul 2012 15:53:36 GMT

To enjoy internet browsing, download services, and send mms photos & videos, follow these easy steps to configure your phone:

STEP 1: Text SET to 211
STEP 2: An SMS will be sent to you for the instructions along with the settings. Save the configuration settings.
STEP 3: Key in 1234 as the PIN when prompted

.http://go.smart.com.ph/internet/article/view/312/

Re: Xperia S Mobile Data Network Connection Not Working

MarlonUk1 — Wed, 11 Jul 2012 15:54:09 GMT

make sure you have at least P30.00 worth of load.:smileywink:

Re: Xperia S Mobile Data Network Connection Not Working

MarlonUk1 — Wed, 11 Jul 2012 15:56:23 GMT

go to access points in the settings, select SMART Internet something simillar, not SMART MMS.

Re: Xperia S Mobile Data Network Connection Not Working

Wed, 11 Jul 2012 16:05:28 GMT

Hi Nolramlb,

Thanks for your suggestions but I've tried everything you said above plus I am a postpaid subsricber with an unlimited data plan -- which is currently being wasted.

Re: Xperia S Mobile Data Network Connection Not Working

MarlonUk1 — Wed, 11 Jul 2012 16:09:27 GMT

I used to be a smart user, and I've never had problems with setting up internet connection since the settings are stored in the sim. have you tried changing your network settings to just WCDMA?

Re: Xperia S Mobile Data Network Connection Not Working

Wed, 11 Jul 2012 16:41:39 GMT

Actually, everything was working well with my data connection that's why I switched to an unlimited data plan. It was, I think, after my first ever update on my Xperia S that problems started to happen - I could not use any browser but some apps were working. This was before the ICS upgrade. And then after the ICS upgrade, I'm only able to get notifications that I have emails, updates, facebook and twitter notifications, etc. That's as far as it goes. I won't be able to view those notifications any longer. I've also tried setting it to just WCDMA. Didn't work.