topic problems in XPERIA archive https://community.sony.com.mk/t5/xperia-archive/problems/m-p/2951122#M165146 <HTML><HEAD></HEAD><BODY><P>I bought a SONY ERICSSON LIVE WITH WALKMAN on 29th august, 2012. Not even 7 days have passed after i bought this phone that the mobile has started troubling me a lot. </P><P>Firstly, many a times the touchscreen buttons do not work properly.</P><P>Secondly, the internet network is erratic and i need to switch off and on my phone to get a continuous network.</P><P>There are some other problems with the set too.</P><P>So you are requested to address my complaint as soon as possible.</P></BODY></HTML> Sun, 05 Aug 2012 16:28:43 GMT 2012-08-05T16:28:43Z problems https://community.sony.com.mk/t5/xperia-archive/problems/m-p/2951122#M165146 <HTML><HEAD></HEAD><BODY><P>I bought a SONY ERICSSON LIVE WITH WALKMAN on 29th august, 2012. Not even 7 days have passed after i bought this phone that the mobile has started troubling me a lot. </P><P>Firstly, many a times the touchscreen buttons do not work properly.</P><P>Secondly, the internet network is erratic and i need to switch off and on my phone to get a continuous network.</P><P>There are some other problems with the set too.</P><P>So you are requested to address my complaint as soon as possible.</P></BODY></HTML> Sun, 05 Aug 2012 16:28:43 GMT https://community.sony.com.mk/t5/xperia-archive/problems/m-p/2951122#M165146 2012-08-05T16:28:43Z Re: problems https://community.sony.com.mk/t5/xperia-archive/problems/m-p/2951123#M165147 <HTML><HEAD></HEAD><BODY><P>Have you attempted a software update/repair as a first step of troubleshooting?</P><P></P><P><SPAN>1. Before you start you have to download the PC Companion software from </SPAN><A class="jive-link-external-small" href="http://www.sonymobile.com/gb/tools/pc-companion/" rel="nofollow noopener noreferrer">http://www.sonymobile.com/gb/tools/pc-companion/</A></P><P>and install it on your PC.</P><P>2. Once installed on your PC, double-click the PC Companion icon on your desktop to start the update. </P><P>Note! For some models you will be prompted to do a backup prior to the update and then restore. </P><P>3. Install and open PC Companion then select Support Zone. </P><P>4. Phone Software Update.</P><P>5. Start.</P><P>6. Repair Phone</P><P>7. Continue</P><P>8. Accept data removal</P><P>9. Next</P><P>10. Wait for prepare</P><P>11. Select Phone</P><P>12. Follow the connectionn steps</P><P></P><P><EM><SPAN lang="EN-US" style="font-family: 'Arial','sans-serif'; color: blue; font-size: 10pt;"> </SPAN></EM></P><P><EM style="font-size: 10pt;"> </EM></P><HR id="0" /><EM> </EM><P></P><P><EM><SPAN style="font-family: 'Arial','sans-serif'; color: blue; font-size: 10pt;">What are your thoughts about this forum?</SPAN><SPAN style="font-family: 'Arial','sans-serif'; font-size: 10pt;"><SPAN style="color: #000000;"> </SPAN><SPAN style="color: blue;">Let us know by doing this short </SPAN><A href="http://surveys.opinion-8.com/SE/SF/en" rel="nofollow noopener noreferrer"><SPAN style="font-style: normal;">survey</SPAN></A>.</SPAN></EM></P><P></P></BODY></HTML> Mon, 06 Aug 2012 03:54:45 GMT https://community.sony.com.mk/t5/xperia-archive/problems/m-p/2951123#M165147 Sam 2012-08-06T03:54:45Z