topic My Ray is not responding, what can I do? in XPERIA archive https://community.sony.com.mk/t5/xperia-archive/my-ray-is-not-responding-what-can-i-do/m-p/2944894#M159996 <HTML><HEAD></HEAD><BODY><P>My problem is, after my Ray enters into sleep mode, the phone is not responding at all regardless I pressed the power button, home button, screen, whatever.&nbsp; The only way to get my Ray returns to work is to take out the battery and re-install it.&nbsp; Is there any solution / suggesting to this?</P></BODY></HTML> Fri, 03 Aug 2012 02:19:47 GMT 2012-08-03T02:19:47Z My Ray is not responding, what can I do? https://community.sony.com.mk/t5/xperia-archive/my-ray-is-not-responding-what-can-i-do/m-p/2944894#M159996 <HTML><HEAD></HEAD><BODY><P>My problem is, after my Ray enters into sleep mode, the phone is not responding at all regardless I pressed the power button, home button, screen, whatever.&nbsp; The only way to get my Ray returns to work is to take out the battery and re-install it.&nbsp; Is there any solution / suggesting to this?</P></BODY></HTML> Fri, 03 Aug 2012 02:19:47 GMT https://community.sony.com.mk/t5/xperia-archive/my-ray-is-not-responding-what-can-i-do/m-p/2944894#M159996 2012-08-03T02:19:47Z Re: My Ray is not responding, what can I do? https://community.sony.com.mk/t5/xperia-archive/my-ray-is-not-responding-what-can-i-do/m-p/2944895#M159997 <HTML><HEAD></HEAD><BODY><P>you can try software update using Sony Update Service but it may update your phone to ICS 4.0.4.</P><P>maybe it is due to software fault..</P><P></P><P>you can try enter the safe mode,see if it works:</P><P><SPAN style="color: #686868; font-family: Helvetica; font-size: 12px; background-color: #ffffff;">-Power off and on phone, when you see the Sony Ericsson text, tap the Menu button repeatedly until it boot up.</SPAN></P><P>-let your phone sleep (push power button once) then wake it (push power button once),see if it works.</P></BODY></HTML> Fri, 03 Aug 2012 07:19:52 GMT https://community.sony.com.mk/t5/xperia-archive/my-ray-is-not-responding-what-can-i-do/m-p/2944895#M159997 Murphy_Idek 2012-08-03T07:19:52Z