topic Problem with mp3 ringtone in XPERIA archive

Problem with mp3 ringtone

Sun, 08 Jul 2012 09:36:42 GMT

Hi, I have a problem with my xperia ray.

When I set a mp3 song as ring tone, usually when I turn off the phone, the tone is lost and appears "unknown tone."

Please, I need help. Thanks.

Re: Problem with mp3 ringtone

Nessa — Mon, 09 Jul 2012 00:57:40 GMT

Have you tried to update the phone software?

Re: Problem with mp3 ringtone

Mon, 09 Jul 2012 18:27:22 GMT

Hi,

Yes, the phone is updated to the latest version.

Thanks!!

Re: Problem with mp3 ringtone

Uliwooly — Mon, 09 Jul 2012 18:32:26 GMT

do you have any taskiller that might be causing any issues? is it the ringtone for SMS/MMS or calls?

Don't forget to mark the Correct Answers & Helpful Answers

Re: Problem with mp3 ringtone

Mon, 09 Jul 2012 18:56:16 GMT

No, i don't have a taskiller.

The ringtone is for calls...

Thanks.

Re: Problem with mp3 ringtone

Uliwooly — Mon, 09 Jul 2012 18:57:18 GMT

have you tried a different song? did you created this ringtone or it's a song?

Don't forget to mark the Correct Answers & Helpful Answers

Re: Problem with mp3 ringtone

Mon, 09 Jul 2012 19:00:02 GMT

It's a song.

Yes, i have tried a different one. 😞

Thanks.

Re: Problem with mp3 ringtone

Uliwooly — Mon, 09 Jul 2012 19:03:47 GMT

have you tried those songs with other phones to see if the file it's corrupted? when you play the song does it play fine or are there are any issues?

Don't forget to mark the Correct Answers & Helpful Answers

Re: Problem with mp3 ringtone

Mon, 09 Jul 2012 20:35:39 GMT

yes, i tried. The file is ok.

The song play fine.

Re: Problem with mp3 ringtone

Uliwooly — Mon, 09 Jul 2012 20:40:17 GMT

repair your phone with sus do not install any app and uninstall mcafee see if the problem persists

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

Re: Problem with mp3 ringtone

Sun, 15 Jul 2012 14:40:43 GMT

I have the same problem. I noticed that all my mp3 that does not have an Album Art do not have the optio to set as ringtone. Only those with Album Art can be selected. Wonder how to resolve this??

Re: Problem with mp3 ringtone

henrikkhach — Tue, 07 Aug 2012 10:26:12 GMT

I have the same problem.

This happens after connecting the phone to pc by usb cable, and activating usb debugging.

also after removing and replacing the same sdcard.

i think you have done the same.