Touch Screen stop working after a while

Wed, 27 Jun 2012 21:47:18 GMT

Hi there , I just bought a Xperia Sola. After working with it for a couple of minutes the tochscreen doesn't work smoothly and a little by little it becomes worse until it doesn't work at all. If I leave it for a while it becomes ok again. any solution?

Re: Touch Screen stop working after a while

Nabeel — Thu, 28 Jun 2012 09:18:48 GMT

Try to repair your phone by following the method below, if problem persists then get your sola checked at service center

http://www.sonymobile.com/global-en/support/contact-us/

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Backup everything as it will erase all data on phone (sms, contacts,apps)

Update/Repair your phone via PCC or SUS

PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to).

Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue)

PC Companion http://www.sonymobile.com/global-en/tools/pc-companion/

SUS ( Sony Update Service) ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

http://www.sonymobile.com/global-en/tools/update-service/

Both the links are same

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Touch Screen stop working after a while

Re: Touch Screen stop working after a while