topic Re: Help SMS icon disappeared in XPERIA archive

Help SMS icon disappeared

Thu, 05 Jul 2012 17:02:07 GMT

Hi everyone,

I don't know what i have done.. but all of a sudden my messaging icon disappeared from my home page and main manu.

everytime i try sending a text to someone from my contact list i get this message

You seem to be trying to send a WhatsApp message to a phone number that is not registered with WhatsApp.

Your account mudt have WhatsApp installed in order to chat to WhatsApp.

If this was done automatically, it is likely that WhatsApp is the default messaging app.

Press "SMS" to send a normal SMS to this contact, press "invite" to send an invitation, or press "Reset" to restore default messaging app setting.

i pressed SMS but the same message keep coming up over and over again. Also, i selected Reset but nothing happens.

i've reset my phone through "Factory data reset" but i still can't find the messaging icon.

and when i enter a number and select "Send text message"

i get the same message above and when i uninstalled WhatsApp i got this message:

unfortunately, the process com.sonyericsson.android.soci alphonebook has stoped

plzz help me

* I can't recieve any text messages

Re: Help SMS icon disappeared

MarlonUk1 — Thu, 05 Jul 2012 17:05:57 GMT

i suggest you repair your phone

Sony Update Service (SUS)

Re: Help SMS icon disappeared

Uliwooly — Thu, 05 Jul 2012 17:05:57 GMT

simple, uninstall whatsapp

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Re: Help SMS icon disappeared

Thu, 05 Jul 2012 17:13:43 GMT

Thank u for replying .. but can u please tell me how can i use it to repair my phone? do i download it on my phone or do i use my computer to install it and then repair my phone ?

Re: Help SMS icon disappeared

MarlonUk1 — Thu, 05 Jul 2012 17:14:45 GMT

click on the link, download on your computer, and connect your phone

Re: Help SMS icon disappeared

Thu, 05 Jul 2012 17:15:50 GMT

I did try to uninstall whatsapp but it didnt resolve my problem coz i got this message:

unfortunately, the process com.sonyericsson.android.soci alphonebook has stoped

Thnx for replying

Re: Help SMS icon disappeared

Uliwooly — Thu, 05 Jul 2012 17:16:09 GMT

I think it'll be easier to do a settings reset as I think you've selected whatsapp as your default messaging app, or a factory reset, just keep in mind that either SUS or Factory reset will delete everything on your phone

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

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Re: Help SMS icon disappeared

Thu, 05 Jul 2012 17:16:22 GMT

Ok thank You i will try it now

Re: Help SMS icon disappeared

Uliwooly — Thu, 05 Jul 2012 17:16:58 GMT

backup your phone and do a factory reset, if that doesn't solve it then SUS should do it

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Re: Help SMS icon disappeared

Thu, 05 Jul 2012 17:20:21 GMT

i did do both resets but it didnt resolve my problem i still get the same messages ..

Thnx For replying

Re: Help SMS icon disappeared

Thu, 05 Jul 2012 17:21:09 GMT

Both resets didnt solve my problem .. thnx for replying

Re: Help SMS icon disappeared

Uliwooly — Thu, 05 Jul 2012 17:22:58 GMT

have you repaired it with SUS or PCC? did you rooted your phone and deleted apps?

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Re: Help SMS icon disappeared

Thu, 05 Jul 2012 17:35:34 GMT

i did try to repair it with SUS and it says :

The phone contains modified software that cannot be updated !

Re: Help SMS icon disappeared

MarlonUk1 — Thu, 05 Jul 2012 17:36:11 GMT

do you have a custom software?

Re: Help SMS icon disappeared

Thu, 05 Jul 2012 17:36:29 GMT

i got this message :

The phone contains modified software that cannot be updated !

Re: Help SMS icon disappeared

Thu, 05 Jul 2012 17:38:10 GMT

Sorry, what is a custom software

Re: Help SMS icon disappeared

Uliwooly — Thu, 05 Jul 2012 17:40:04 GMT

that's the issue, you unlocked the bootloader, probably deleted some apps and that's why it's acting up. yes or no?

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Re: Help SMS icon disappeared

MarlonUk1 — Thu, 05 Jul 2012 17:42:17 GMT

a different software other than what you have when you first bought your phone. did you root your phone?

Re: Help SMS icon disappeared

Uliwooly — Thu, 05 Jul 2012 17:45:12 GMT

he unlocked his bootloader, he probably deleted the messaging app among others that's why

he can not do a factory reset and restore this and the other apps, and that's the reason he can't use SUS or PCC

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Re: Help SMS icon disappeared

Thu, 05 Jul 2012 17:45:54 GMT

I got my phone as a present and i didnt root it. Do i have to reinstall the original software ? and do i have to do that through sony ericsson PC suite ?