topic Re: Problem with Google Navigation in XPERIA archive

Problem with Google Navigation

jpaulogvf_gmail — Thu, 05 Jul 2012 13:33:41 GMT

Hi,

My Google Navigation has become useless because it constantly freezes, sometimes for a couple of minutes. Many times the phone just crashes and reboots after a while.

I'm not sure since when it is happenning, I think it was since the ICS upgrade, but I may be wrong.

Another thing I noticed is when I try to update apps, using Google play, most of the time I get an error: 'Insufficient storage available', however, according to the information on settings->apps I have 120 mb free.

I moved some Apps to the SD card and for some time I could update without problem, then the error message returned.

I think that although the phone says I have 120 mb free, maybe I have far less and that may be hanging and crashing Google Navigation and giving the 'Insufficient storage available' message.

Maybe there is a large file or lots of files that are not beeing taken into account, I don't know.

Any suggestions or solutions to the problem are welcome.

Regards.

Re: Problem with Google Navigation

Thu, 05 Jul 2012 13:59:04 GMT

run a repair software via
SEUS http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe
back up all your data and do a master reset and format your memory card and then it might work well

Re: Problem with Google Navigation

jpaulogvf_gmail — Thu, 05 Jul 2012 14:42:57 GMT

I installed the software on my computer, but I think I will only repair the phone as a last resort.

It is otherwise running fine, and I don't want to lose or mess up anything.

What does a 'master reset' do?

Will it keep the ICS upgrade?

Will it keep my operator software? (Vodafone Portugal)

Will it format the phone? only the phone or the SD card as well?

Thanks.

Re: Problem with Google Navigation

MarlonUk1 — Thu, 05 Jul 2012 14:49:27 GMT

try clearing the apps data , settings>applications>manage apps. look for the apps and tap on clear data.

i assume you are talking about factory data reset?
1.) yes
2.) yes
3.)yes , SD optional

Re: Problem with Google Navigation

jpaulogvf_gmail — Thu, 05 Jul 2012 15:20:28 GMT

Hi nolramlb,

I cleared the apps data.

As soon as I use Google Navigation again, I'll report back.

Thanks.

Re: Problem with Google Navigation

MarlonUk1 — Thu, 05 Jul 2012 15:22:00 GMT

alright, hope it works, also try rebooting your phone.

Re: Problem with Google Navigation

jpaulogvf_gmail — Fri, 06 Jul 2012 00:01:41 GMT

Guess what?

Clearing the app data worked like a charm. I have my Google Navigation back.

The obvious conclusion is that the app was malfunctioning due to lack of space.

freeing up some space solved the problem.

HOWEVER......

As I use my apps the data files will be recreated and that makes highly probable that the problem returns.

So to solve the problem permanently I should find the files that are taking up space. Space that is shown as free in settings->storage.

Probably leftovers from the Gingerbread to ICS upgrade.

Any ideas are welcomed

Re: Problem with Google Navigation

MarlonUk1 — Fri, 06 Jul 2012 03:08:59 GMT

Brilliant.!

yes, that is a possibility, but till then, let's see if it works on the long run,

if you have selected the restore factory + update option when upgrading, I doubt there would gingerbread crumbs left :smileysilly:..

Re: Problem with Google Navigation

jpaulogvf_gmail — Fri, 06 Jul 2012 09:26:42 GMT

When I upgraded to ICS I didn't make any kind of restore or clean up.

Isn't there any android genius out there that can shed some light on this subject?

I could use the help.

I mean other genius other than you nolramlb, of course

Thanks

Re: Problem with Google Navigation

MarlonUk1 — Fri, 06 Jul 2012 09:32:12 GMT

i am no genius myself,
there are actually 2 options when you upgrade,

Re: Problem with Google Navigation

jpaulogvf_gmail — Fri, 06 Jul 2012 12:02:23 GMT

I just went with the recommended option.

I am now developing the theory that maybe one partition is filled up with leftover files from gingerbread and the space reported is looked in another partition, and not the whole ROM.

That condition could result in incorrect space reporting. Let's see what I can dig up.

It would help if someone else jumps in the conversation. I am lucky in having your help, but having a one on one conversation defeats the purpose of a forum, it is more like email than a forum.

Some attention from Sony would also be appreciated, since this is the official forum, it would be nice to see them supporting their product. Instead, I'm digging up solutions to a problem they should be solving.

I'm writing this in hope that someone reads it and joins in the conversation, nothing wrong with you giving me help, of course.

Thanks

Re: Problem with Google Navigation

Johan — Fri, 06 Jul 2012 12:32:41 GMT

I agree, test it for a period of time and check if the problem returns.

Re: Problem with Google Navigation

jpaulogvf_gmail — Fri, 06 Jul 2012 14:14:49 GMT

Hi Johan,

Thank you for replying.

I also agree with you.

I think the problem is not solved and I predict that Google Navigation will malfunction again, but for the time being, I'll leave it as it is. I allready spent too much time on this problem.

Re: Problem with Google Navigation

jpaulogvf_gmail — Tue, 31 Jul 2012 22:10:40 GMT

Regrettably Google Navigation, never worked well again, but a master reset helped a lot.

Thank you for the suggestion.