topic Re: Camera not available after Android 4 upgrade in XPERIA archive

Camera not available after Android 4 upgrade

Thu, 05 Jul 2012 12:03:02 GMT

I have updated today my Sony Xperia S mobile to Android 4.0.4, everything was ok, i love it ... but my camera stopped to work. When i try to start it i got the message: "Error: Camera not available"

Does anyone knows why?

Re: Camera not available after Android 4 upgrade

MarlonUk1 — Thu, 05 Jul 2012 12:05:24 GMT

try repair with SUS:

Sony Update Service (SUS)

dont' forget to backup important data

Re: Camera not available after Android 4 upgrade

Jake-SonyXperia — Fri, 06 Jul 2012 05:10:48 GMT

You can try the above method, or you can try performing the Factory Data Reset, this method will delete from the handsets memory, but will not touch a SIM card or memory stick.

The Factory data reset is a faster method to perform then the Update Service, however if this does not work then I suggest the above instructions provided by Nolramlb.

Re: Camera not available after Android 4 upgrade

Hormone — Fri, 06 Jul 2012 06:22:40 GMT

and how do you do that?

Re: Camera not available after Android 4 upgrade

MarlonUk1 — Fri, 06 Jul 2012 06:28:49 GMT

settings>privacy>factory data reset

Re: Camera not available after Android 4 upgrade

Fri, 06 Jul 2012 16:25:58 GMT

I have exact the same problem, so seems to be no incident. Is Sony working on this?

Re: Camera not available after Android 4 upgrade

nguido — Sat, 07 Jul 2012 14:47:33 GMT

Same problem here !!

reparing using SUS or factory reset is not solving the problem. Pls Sony start to work on this trouble..

Re: Camera not available after Android 4 upgrade

Sun, 08 Jul 2012 10:11:15 GMT

The same here, nothing works. Please work on it!

Re: Camera not available after Android 4 upgrade

Sun, 08 Jul 2012 10:22:00 GMT

This did work for me, camara works agian. Don't forget to make a backup first beacuae you lose all your data! It's a lot of work

Re: Camera not available after Android 4 upgrade

Sun, 08 Jul 2012 10:53:28 GMT

Also had this error pop up once so far. Have a bigger problem with Album app. When viewing pics it suddenly freezes and won't react to anything, but a hard reset...

Also much worse battery time, very laggy and slow system.

Not pleased at all with this update.

Re: Camera not available after Android 4 upgrade

MarlonUk1 — Sun, 08 Jul 2012 13:45:46 GMT

oh yeah., my bad. I forgot to warn ye.

Re: Camera not available after Android 4 upgrade

MarlonUk1 — Sun, 08 Jul 2012 13:48:37 GMT

for those having same problem

I know this going to be redundant, (did I spell it right?)

1.) clear data
2.) repair with SUS/PCC

3.) service test, dial *#*#service#*#* select service test, look for camera does it work?
4.) go to your nearest sony service center :http://www.sonymobile.com/global-en/support/contact-us/

5.) any other user got to add?

Re: Camera not available after Android 4 upgrade

lalitj — Sat, 14 Jul 2012 16:44:26 GMT

Sony v chose ur product just keepin in mind our previous relation with u.

i am using K750i for last 8 years or so, and now i bought Xperia U, but just after 2-3 days i am too facing this Camera Error. plz. Solve the error as we bought this product for well known Best Clarity and Quality of Sound And Camera which is far far superior and truely uncomparable to any other market player.

so kindly Fix this Bug in next update. we dont bother abt Upgrade to Android 4 but solve this issue on priority basis. Thanx

And waiting for ur positive and early Reply.

Re: Camera not available after Android 4 upgrade

JansonX — Fri, 13 Dec 2013 10:32:44 GMT

How does repair with sus work?

Re: Camera not available after Android 4 upgrade

_alexdon_ — Fri, 13 Dec 2013 15:35:51 GMT

It reinstalls current software with memory phone deletion.It gives better overall performance than a repair done with PCC.

Re: Camera not available after Android 4 upgrade

majid_asgari — Tue, 15 Apr 2014 19:14:57 GMT

I have found a (dummy) answer!

just goto Settings > Apps > All

and disable Xperia camera add-ons

My camera is OK after that!

Re: Camera not available after Android 4 upgrade

Moonlight111 — Sat, 25 Oct 2014 13:39:31 GMT

Disabling camera addons doesn't work for me.
But if I manualy remove image thumbnails (DCIM/thumbnails - hidden file) and reboot the phone (imediately after removing the file) camera app will work until next reboot....
Doing it every time I reboot the phone still bugs me though. Sony should make some real fix.