topic Re: Help!! xperia neo v in XPERIA archive

Help!! xperia neo v

Tue, 31 Jul 2012 01:14:14 GMT

Good day to all, im trying to update my phone from Gingerbread to ICS using PC companion, the phone is detected but the content are all gone due to recent Factory Reset Data(phone memory and SD) because of stupidity,because im having problem with wifi and did all, and out of nowhere i cleared all data. lol

now i tried to connect and downloaded the new version of PCC, my phone is detected however the content were gone. pls help

Re: Help!! xperia neo v

Uliwooly — Tue, 31 Jul 2012 01:34:37 GMT

if you deleted/reformated yoru SD card you can't restore it with PCC, pcc might backup contacts and few settings

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Re: Help!! xperia neo v

Uliwooly — Tue, 31 Jul 2012 01:34:51 GMT

for future reference

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Re: Help!! xperia neo v

Tue, 31 Jul 2012 02:08:30 GMT

hi uliwolly, thanks for the answer, however i did all that but still the same,i need this content as per image bellow. pls help, i need the content, where can i get it

Re: Help!! xperia neo v

Tue, 31 Jul 2012 02:17:42 GMT

and this is what im getting i tried to wait if the said content is gonna appear but no luck

Re: Help!! xperia neo v

victoraps — Tue, 31 Jul 2012 02:42:04 GMT

Try recuva and see if you can recover your files.

Your problem can't be fixed with PC Companion.

You need recovery software.

Greets

Re: Help!! xperia neo v

Tue, 31 Jul 2012 02:44:38 GMT

where can i get it, tnx! - Already Downloaded the RECUVA, i hope i could recover the file, the thing is i dont know the name lol.

Message was edited by: denny

Re: Help!! xperia neo v

MarlonUk1 — Tue, 31 Jul 2012 02:50:41 GMT

here is the fix to the PC Companion

1) Go in the registry (open a dos command and type "regedit"):

a) Go to "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0" and verify the key 1400 has value 0 (if not change to 0).

b) Go to "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\" and verify that you don't have any "crappy folder" name, as in the attached example http://rapidshare.com/files/454333853/registry.jpg ).You should only see folder 0,1,2,3,4. If any other folder with strange name is present delete the folder.

c) Go to "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0" and verify the key 1400 has value 0 (if not change to 0).

d) Go to "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\" and verify that you don't have any "crappy folder" name, as in the attached example http://rapidshare.com/files/454333853/registry.jpg).You should only see folder 0,1,2,3,4. If any other folder with strange name is present delete the folder.

2) Close PC Companion using the option "exit" from systray (right click on PC Companion icon in systray).

3) Re start PC Companion => Your dashboard should now be displayed.

http://talk.sonymobile.com/thread/5134?start=30&tstart=0

Re: Help!! xperia neo v

Tue, 31 Jul 2012 03:08:08 GMT

hi there nolramlb, i did the instructions above, file 1400 is set to "0" and no "crappy file name".

still the same no item on PCC Dashboard i hope SONY could give me the specific FILE

Re: Help!! xperia neo v

MarlonUk1 — Tue, 31 Jul 2012 03:18:00 GMT

hmm are you sure? the folder is not named "crappy" there should only be 0,1,2,3,4

try reinstalling your pc comapnion.

Re: Help!! xperia neo v

Tue, 31 Jul 2012 03:34:56 GMT

here's the REG Folder and by the time i tried to open PCC, got a pop up that says PCC is looking for updates etc...tried to wait for a long time and reinstalled/installed PCC, still no luck, pls help help help

Re: Help!! xperia neo v

MarlonUk1 — Tue, 31 Jul 2012 04:04:06 GMT

have you tried reading from the thread I gave you? http://talk.sonymobile.com/thread/5134?start=60&tstart=0

there are a lot of solutions given, maybe you can try and lets see if it works.